On-Site Events Experience Lead

Greater Philadelphia Cultural Alliance; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Job summary

Greater Philadelphia Cultural Alliance seeks an on-site Event Assistant to coordinate client events from set-up to break down, handling logistics, catering, AV, décor and entertainment. The role requires friendly coordination with vendors and internal teams to ensure seamless events.

You will maintain safety, deliver excellent service, and prepare event reports. Flexibility to work evenings, weekends and holidays is essential in this fast-paced environment at Philadelphia campuses.

Qualifications

• High school diploma, equivalency or higher education.
• Must be client / customer service oriented, preferably with experience in a hospitality or special events venue
• Excellent verbal, written and interpersonal skills
• Sharp attention to detail with strong organizational skills
• Ability to organize details with minimal supervision
• Ability to work collaboratively with various departments
• Ability to prioritize multiple tasks in a fast-paced, changing environment
• Ability to manage the workload for multiple clients simultaneously

Responsibilities

• The Event Assistant will execute client events from set-up to break down, including coordinating logistics, setup arrangements, and special requirements (catering, audio visual, general operations, décor and entertainment).
• Serve as a liaison for external vendors and internal staff including catering staff, docents, GPS, volunteers, gift shop, entertainment, etc.
• Maintain safety and security of guests and the facility.
• Use and encourage high levels of customer service.
• Report on events' success via an event report that is distributed.
• Must be willing and able to work evenings, weekends and holidays.
• Demonstrate a record of event coordination and/or customer service; be resourceful, organized, and proactive in advocacy for the facility.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Self-management

Collaborative work

Prioritization

Multi-client workload

Education

High school diploma or equivalent

Job description

Greater Philadelphia Cultural Alliance seeks an on-site Event Assistant to coordinate client events from set-up to break down, handling logistics, catering, AV, décor and entertainment. The role requires friendly coordination with vendors and internal teams to ensure seamless events.

You will maintain safety, deliver excellent service, and prepare event reports. Flexibility to work evenings, weekends and holidays is essential in this fast-paced environment at Philadelphia campuses.