On-Site Event Service & Sales Associate

Smart City Networks; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Smart City Networks in Houston is seeking a Customer Service Representative to assist exhibitors and event guests at the service desk during live events. This on-site role emphasizes friendly, clear communication and quick problem solving.

You will learn tech, sales, and customer service skills while supporting our nationwide team, with training provided. The position requires availability for evenings, weekends and holidays, and offers opportunities to grow in the fast-paced event technology

Qualifications

• High school diploma or equivalent.
• Friendly, clear communicator with strong people skills.
• Comfortable using computers and learning new tools.
• Organized, self-motivated, and a team player.
• Must be available to work evenings, weekends and holidays.
• No prior experience needed; we provide training.

Responsibilities

• Welcome and assist guests at the service desk during live events.
• Process service orders and payments using internal systems.
• Answer questions, provide support, and offer service recommendations.
• Work closely with the operations team to ensure on-time delivery.
• Keep customer documentation organized and accurate.
• Learn to spot opportunities for upselling additional services.

Skills

Customer service

Communication

Computer skills

Team player

Attention to detail

Flexible hours

Education

High school diploma

Job description

Smart City Networks in Houston is seeking a Customer Service Representative to assist exhibitors and event guests at the service desk during live events. This on-site role emphasizes friendly, clear communication and quick problem solving.

You will learn tech, sales, and customer service skills while supporting our nationwide team, with training provided. The position requires availability for evenings, weekends and holidays, and offers opportunities to grow in the fast-paced event technology