On-Site Data & Process Improvement Analyst

Index Analytics LLC; Milford Mill (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Index Analytics LLC, a Baltimore-based federal government contractor, seeks a Junior Data Analyst to support data-driven decision-making and operational improvement. The role analyzes data, evaluates business processes, and delivers actionable insights to improve efficiency, data quality, and program outcomes.

In-person interview at HQ is required. The candidate will collect and validate data from multiple sources, develop reports, track KPIs, and translate findings into standard workflows and

Qualifications

• Bachelor’s degree in Analytics, Business, Education, Human Services, or related field (or equivalent experience) with 1+ year of relevant work experience.
• Strong data analysis, reporting, and performance measurement skills.
• Ability to analyze both data and business processes to identify gaps and improvement opportunities.
• Advanced proficiency with Excel for analysis and reporting.
• Experience with data visualization tools (Power BI, Tableau).

Responsibilities

• Collect, validate, and analyze data from multiple sources to support decision-making and program outcomes.
• Develop reports that communicate trends, risks, and performance insights to technical and non-technical stakeholders.
• Define, track, and maintain KPIs, baselines, and performance metrics.
• Analyze and document current-state business processes to identify inefficiencies and gaps.
• Support development of standardized procedures and intake guidance to improve consistency and efficiency.
• Collaborate with stakeholders to gather requirements and ensure alignment between processes and data systems.

Skills

Data analysis

Reporting

KPIs

Stakeholder collaboration

Excel

Power BI

Tableau

SQL

Process improvement

Communication

Education

Bachelor’s degree in Analytics/Business/related field

Tools

Power BI

Tableau

SQL

Job description

Index Analytics LLC, a Baltimore-based federal government contractor, seeks a Junior Data Analyst to support data-driven decision-making and operational improvement. The role analyzes data, evaluates business processes, and delivers actionable insights to improve efficiency, data quality, and program outcomes.

In-person interview at HQ is required. The candidate will collect and validate data from multiple sources, develop reports, track KPIs, and translate findings into standard workflows and