On-Site Data Entry Coordinator - Precise & Customer-Focused

Lush Lawn; Waterford Charter Township (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive wage

Bonus program

Paid time off

Tuition reimbursement

401(k) match

Medical

Dental

Vision

Job summary

Lush Lawn & Safari Tree is hiring a Data Entry Coordinator for an on-site role in Waterford, MI. You will join the Customer Service team and ensure accurate data entry across multiple systems, generate reports, and maintain daily communications with customers.

The role requires attention to detail, strong written and verbal communication, and the ability to resolve discrepancies while supporting management and operations. A High School diploma or GED is required.

Qualifications

• High School diploma or GED required.
• Minimum of one year of office experience.
• Strong written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proficiency in managing databases for efficient data entry and retrieval.
• Hubspot experience is a plus.

Responsibilities

• Enter, verify, and update data in multiple database systems with precision and speed.
• Generate and maintain reports.
• Audit daily sales and conduct position audits to verify accuracy and adherence to procedures.
• Oversee and execute text communications with customers.
• Oversee all email and voicemail communications from customers.
• Handle all indirect mail from customers.
• Manage and respond to website communications from customers.
• Print and process postage for statements, surveys, and other customer mailings.
• Train new Customer Service employees on applicable processes and procedures.
• Identify opportunities to improve efficiency, accuracy, and customer service.
• Assist with special projects and provide support to management as needed.

Skills

Database management

Microsoft Office

Education

High School diploma or GED

Tools

Hubspot

Job description

Lush Lawn & Safari Tree is hiring a Data Entry Coordinator for an on-site role in Waterford, MI. You will join the Customer Service team and ensure accurate data entry across multiple systems, generate reports, and maintain daily communications with customers.

The role requires attention to detail, strong written and verbal communication, and the ability to resolve discrepancies while supporting management and operations. A High School diploma or GED is required.