On-Site Customer Service Leadership Trainee

Uline; Racine (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Bonuses

Paid holidays

Paid time off

Tuition Assistance Program

On-site café and fitness center

Job summary

Uline in Kenosha, WI seeks a Customer Service Management Trainee to develop on-the-job skills in a state-of-the-art call center and empower reps to deliver legendary service. Training covers all facets of customer service management in a full-time, on-site setting.

The role emphasizes leadership, teamwork, and a strong customer-service mindset, with growth opportunities across branches. The program includes comprehensive benefits and daily on-site facilities, aligning with Uline’s long-standing

Qualifications

• Bachelor’s degree required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership

Customer service

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Uline in Kenosha, WI seeks a Customer Service Management Trainee to develop on-the-job skills in a state-of-the-art call center and empower reps to deliver legendary service. Training covers all facets of customer service management in a full-time, on-site setting.

The role emphasizes leadership, teamwork, and a strong customer-service mindset, with growth opportunities across branches. The program includes comprehensive benefits and daily on-site facilities, aligning with Uline’s long-standing