Customer Service Management Trainee — Lead & Grow

Uline; Pleasant Prairie (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonuses

Paid time off

Tuition assistance

On-site gym

Cafeteria

Job summary

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop on-the-job leadership skills in our state-of-the-art call center. You will master all aspects of customer service management, guide a team of representatives, and help set and raise standards to deliver legendary service.

Starting pay is $29–$34 per hour with full-time schedule options. Join a trusted family-owned company offering comprehensive benefits from day one, continuous training, tuition assistance, and path

Qualifications

• Bachelor’s degree is required.
• Strong track record of customer-focused service and teamwork.
• Prior leadership or management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals and evaluating performance.
• Review procedures to identify areas for improvement.

Skills

Customer service leadership

Team development

Communication

Attention to detail

Collaboration

Education

Bachelor's degree

Job description

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop on-the-job leadership skills in our state-of-the-art call center. You will master all aspects of customer service management, guide a team of representatives, and help set and raise standards to deliver legendary service.

Starting pay is $29–$34 per hour with full-time schedule options. Join a trusted family-owned company offering comprehensive benefits from day one, continuous training, tuition assistance, and path