On-Site Customer Care Specialist - Emergency Responder Gear

LN Curtis & Sons; Boise (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Long term disability

Flexible spending plan

401(k) retirement plan

Commuter plan

Wellness program

Job summary

LN Curtis & sons is seeking a Customer Service Representative to support our Outside Sales Team and build lasting relationships with customers in the Emergency Responder Equipment market. This on-site role at our Salt Lake City, UT facility emphasizes accurate quotations, order processing, and cross-department collaboration.

The candidate should have 3–5 years of customer service or inside sales experience, strong communication skills, and a high school diploma; a business/marketing degree is a

Qualifications

• High school diploma required.
• 3–5 years customer service/inside sales experience required.
• College degree preferred in business, sales or marketing.
• Experience with government contracts or procurement is a plus.

Responsibilities

• Support customers by phone, email, and in person.
• Understand and translate customer needs into quotes.
• Coordinate with suppliers to learn product offerings.
• Process orders from start to finish using internal systems.
• Collaborate with other departments to ensure satisfaction.
• Maintain an accurate product catalog.
• Promote value-added solutions and timely quotations.

Skills

Team player

Effective communicator

Organized detail-oriented

Needs analysis

MS Office

Education

High school diploma

College degree preferred

Tools

MS Office Suite

Outlook

Job description

LN Curtis & sons is seeking a Customer Service Representative to support our Outside Sales Team and build lasting relationships with customers in the Emergency Responder Equipment market. This on-site role at our Salt Lake City, UT facility emphasizes accurate quotations, order processing, and cross-department collaboration.

The candidate should have 3–5 years of customer service or inside sales experience, strong communication skills, and a high school diploma; a business/marketing degree is a