On-Site Courier Dispatcher — Fast-Paced Last-Mile Ops

Tier1usa; King of Prussia (PA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with match

Paid time off

Job summary

Rapid Medical is building a dedicated, on-site dispatch team in King of Prussia, PA to manage fast-paced, last-mile deliveries for labs and clinics. You will coordinate routes, monitor live conditions, and keep drivers and clients aligned throughout the day.

The role requires 2+ years of dispatch experience in a high-volume setting, a calm, proactive approach, and strong communication skills. This is an in-office position with full-time hours in King of Prussia.

Qualifications

• 2+ years of dispatch or route coordination experience in transportation or last-mile delivery.
• Experience with high-volume dispatch operations is a strong plus (e.g., major carriers).
• Demonstrated calm under pressure and ability to multitask.
• Professional written and verbal communication skills.
• Comfort using dispatch and routing platforms.

Responsibilities

• Manage real-time dispatch and route coordination for a fleet of drivers.
• Serve as primary point of contact for clients and drivers, handling scheduling and escalations.
• Identify and resolve issues quickly to maintain on-time deliveries and service levels.
• Audit driver documentation and ensure compliance with quality standards.

Skills

Dispatch experience

High-volume logistics

Calm under pressure

Multitasking

Communication

Tech savvy

On-site availability

Commute to Warminster

Bilingual (nice-to-have)

Job description

Rapid Medical is building a dedicated, on-site dispatch team in King of Prussia, PA to manage fast-paced, last-mile deliveries for labs and clinics. You will coordinate routes, monitor live conditions, and keep drivers and clients aligned throughout the day.

The role requires 2+ years of dispatch experience in a high-volume setting, a calm, proactive approach, and strong communication skills. This is an in-office position with full-time hours in King of Prussia.