On-Site Community Manager: Property & Team Leader

Investment-Property-Group; Gresham (OR); On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

On-site housing

Job summary

Investment Property Group is seeking a dedicated Community Manager to oversee two manufactured housing communities in Oregon, including Hogan Meadows in Gresham. You will lead onsite teams, manage daily operations, enforce leases, and ensure compliance with company policies and applicable laws.

The role requires coordinating move-ins, maintaining high occupancy, and liaising with residents, staff, and regulatory bodies to protect assets and deliver excellent resident service.

Qualifications

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem‑solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance.
• Enforce lease agreements, community rules, and regulations.
• Exercise commons sense, good judgement, and consistency with management related matters.
• Oversee the application process for new move-ins.
• Lead, coach, and motivate team members to ensure employees feel valued and empowered.
• Build and maintain positive relationships with on-site teams, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies.
• Ensure that all property staff adheres to the policies and procedures.
• Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected.
• Review all delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff.
• Meet with and responds to resident concerns and grievance requests.
• Liaison with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Ensure site staff responds to resident requests or complaints.
• Manage legal work-up for property.

Skills

Interpersonal skills

Time management

Customer service

Rent collection

Problem solving

Conflict resolution

Verbal & written communication

Vendor coordination

Marketing & sales

Bilingual (Spanish)

Familiarity with PM software

Tools

Property management software

Accounting systems

Job description

Investment Property Group is seeking a dedicated Community Manager to oversee two manufactured housing communities in Oregon, including Hogan Meadows in Gresham. You will lead onsite teams, manage daily operations, enforce leases, and ensure compliance with company policies and applicable laws.

The role requires coordinating move-ins, maintaining high occupancy, and liaising with residents, staff, and regulatory bodies to protect assets and deliver excellent resident service.