On‑Site Community Manager — Manufactured Housing Communities

Ipg - Sage; Gresham (OR); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Health Savings Account

Employee Assistance Program

401k with company match

4 weeks PTO

Job summary

Investment Property Group is seeking a Community Manager to oversee two manufactured housing communities, Hogan Meadows in Gresham and Aspen Meadows in Portland, OR. This full-time role involves managing staff, operations, and budgeted goals while ensuring compliance with policies.

Salary range $28.00-$32.00 per hour, plus on-site housing; living on-site is required. Benefits include medical, dental, and vision insurance, life insurance, Health Savings Account, EAP, and 401k with company match,

Qualifications

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance.
• Enforce lease agreements, community rules, and regulations.
• Exercise commons sense, good judgement, and consistency with management related matters.
• Oversee the application process for new move-ins.
• Lead, coach, and motivate team members to ensure employees feel valued and empowered.
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies.
• Ensure that all property staff adheres to the policies and procedures.
• Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected.
• Review all delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff.
• Meet with and responds to resident concerns and grievance requests.
• Liaison with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Ensure site staff responds to resident requests or complaints.
• Manage legal work-up for property.

Skills

Interpersonal skills

Time management

Problem-solving

Customer service

Conflict resolution

Communication skills

Rent collection

Vendor management

Marketing and sales

Spanish language

Tools

Property management software

Accounting systems

Job description

Investment Property Group is seeking a Community Manager to oversee two manufactured housing communities, Hogan Meadows in Gresham and Aspen Meadows in Portland, OR. This full-time role involves managing staff, operations, and budgeted goals while ensuring compliance with policies.

Salary range $28.00-$32.00 per hour, plus on-site housing; living on-site is required. Benefits include medical, dental, and vision insurance, life insurance, Health Savings Account, EAP, and 401k with company match,