On-Site Casino Security Pro — CPR/First Aid Certified

Saracen Casino Resort; Pine Bluff (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

Saracen Casino Resort is seeking a Security Officer to protect life and property on-site while delivering outstanding customer service. The role involves vigilant patrols, incident response, and report generation, within Saracen Casino Resort policies and standards. Candidates should be at least 21, with a high school diploma, and able to obtain a gaming license.

Training and compliance are required. The position emphasizes confidentiality, professionalism, and teamwork in a fast-paced casino

Qualifications

• Must have good observation skills.
• Prior customer service experience preferred.
• Must be able to read, write, speak and understand English.
• Must be able to be approved for and maintain a valid gaming license.

Responsibilities

• Shall ensure the safety of customers and employees while on the premises of the Saracen Casino Resort.
• Position is on-site full time.
• Generate daily/weekly reports as assigned by Supervisor or Site Liaison.
• Assist patrons and employees and respond to critical situations (Medical emergencies, irate patrons, etc).
• Continual observation and patrolling of the casino premises, corridors, bar area, office area and parking lot.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
• Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.

Skills

Observation skills

Customer service

Communication skills

English proficiency

Education

High school diploma or equivalent

Job description

Saracen Casino Resort is seeking a Security Officer to protect life and property on-site while delivering outstanding customer service. The role involves vigilant patrols, incident response, and report generation, within Saracen Casino Resort policies and standards. Candidates should be at least 21, with a high school diploma, and able to obtain a gaming license.

Training and compliance are required. The position emphasizes confidentiality, professionalism, and teamwork in a fast-paced casino