On-site Bilingual Care Supervisor Lead – Miami

Help at Home; Miami (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Employee assistance program

Flexible schedule

Job summary

CSI, a Help at Home company, is hiring an On-site Care Supervisor Lead in Miami, FL to oversee a team of Care Supervisors delivering high-quality in-home care. This role emphasizes scheduling, care coordination, and outstanding client and caregiver experiences.

The ideal candidate is a proven people leader with strong organizational and communication skills, fluent in English and Spanish, and committed to delivering compassionate, professional home care across the Miami market.

Qualifications

• Excellent organizational skills; ability to multitask and manage multiple responsibilities.
• Ability to supervise staff and provide necessary feedback to improve overall services.
• Strong problem-solving skills.
• Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.

Responsibilities

• Oversees a team of Care Supervisors and coordinates scheduling.
• Maintains knowledge of regulatory requirements and licenses.
• Documents client and caregiver interactions and escalates issues.
• Participates in after-hours on-call rotation.
• Ensures confidentiality of client and agency information.

Skills

Leadership

Staff supervision

Scheduling

Problem solving

Education

Bachelor’s degree in Social Work, Psychology, or related discipline

Job description

CSI, a Help at Home company, is hiring an On-site Care Supervisor Lead in Miami, FL to oversee a team of Care Supervisors delivering high-quality in-home care. This role emphasizes scheduling, care coordination, and outstanding client and caregiver experiences.

The ideal candidate is a proven people leader with strong organizational and communication skills, fluent in English and Spanish, and committed to delivering compassionate, professional home care across the Miami market.