On-Site Automation Technician

Concentric Power Services; Claymont (DE); On-site; USD 4,821,600 - 5,978,784; Full time

Benefits offered by this job

Competitive pay and overtime potential

Medical/dental/vision benefits fromDay

401K with match

Paid holidays and PTO

Job summary

Concentric Power Services seeks an Automation Technician to perform routine maintenance on industrial equipment including racking, dock & doors, robotics and conveyors. Must have 5 years in automation, own tools, strong technical and office skills, and the ability to work under pressure.

Responsibilities include PMs, repairs, warranty coordination, parts ordering, and regular safety training. Requires high school diploma and 3–5 years automation experience; willingness to be on call and to work

Qualifications

• Minimum 5 years in automation maintenance or related field.
• Strong troubleshooting across electrical and mechanical systems.
• Excellent communication and ability to work with customers and teams.

Responsibilities

• Serve as point of contact for customers and coordinate PMs/repairs.
• Perform PMs and repairs on automation equipment and conveyors.
• Coordinate warranty requests and outside vendor work.
• Order parts and maintain 5S inventory; complete daily work orders.
• Attend monthly safety training and maintain records per standards.

Skills

Automation troubleshooting

Electrical schematics

Strong communication

Team collaboration

Education

High School diploma or GED

Tools

Allen Bradley PLC

VFDs

Job description

Description

Job Type: Full-time

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER®, are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Job Summary

The Automation Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to racking, dock & doors, robotics and conveyor systems.

Must have 5 years minimum experience in automation, own mandatory tools, strong technology skills, strong office skills, self‑motivated, organized, strong communication skills, relationship and team building skills, works well under pressure, and can work assigned schedule.

Will Be Responsible For The Following

• Point of contact for customers
• Performing and completing PMs & repairs
• Facilitate work/repair requests
• Provide shift coverage & fill in for PTO requests
• Willing to be on call
• Communicate PTO coverage plans with direct supervisor and/or customers
• Coordinate and drive warranty requests
• Facilitate outside vendor work (PO process and billing)
• Facilitate all outside‑of‑scope work
• Parts ordering and inventory management (5S inventory skills)
• Fill out and complete daily work orders
• Attend and complete monthly safety training requirements
• Troubleshoot equipment failures, including root‑cause analysis. Research potential warranty, rework and continuously repetitive repairs using historical equipment data available through Field Connect service platform
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines
• Judgment and decision making – consider relative costs and benefits of potential actions to choose the most appropriate course of action
• Inspect equipment – perform audits on equipment audits per the PM planning tools schedule in Field Connect service platform
• Communications – provide information to supervisor and co‑workers by phone, in writing, e‑mail, or in person
• Timely and accurate completion of all work orders and service records per the Concentric time standard
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform

Safety

• All work must be completed in a safe manner
• Safety requirements by customer and Concentric must be adhered to
• Work areas will be maintained to ensure safety
• Work areas will be kept clean and organized daily
• Timely completion of safety training modules
• Other duties as assigned by supervisor

Key Performance Measurements

• A scorecard that reflects performance in areas such as:
• PM completion
• Tech efficiency
• Customer satisfaction
• Inventory variance
• Work in progress
• Safety
• Shop cleanliness & 5S
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information
• Other key performance indicators as assigned

Requirements

• High School or GED diploma required
• Must have 3–5 years’ experience as an automation tech / automation bots / technology savvy
• Must have E80 experience to be considered
• Strong electrical troubleshooting skills (480V, 240V, 24V, 48V)
• Able to read electrical schematics, wiring diagrams, hydraulic diagrams, pneumatic prints
• Ability to organize own work and work independently, with limited supervision
• Ability to work with individuals from diverse backgrounds and needs, and across remote offices
• Strong mechanical troubleshooting skills
• Basic handyman and plumbing skills
• Must understand how to troubleshoot and diagnose electrical components involving wiring diagrams and schematics, general abilities in laptop software to identify issues with automation equipment going offline
• Manufacturer training available on specific equipment for technician hired. Looking for someone with a strong skillset who is willing to learn, self‑motivated, goal oriented, punctual, and professional, strong communication skills, solution‑based mindset who is looking to grow
• Specialty tools will be provided but must have own hand tools and willing to purchase what is needed to be successful in the role
• Strong technology skills, strong office skills, self‑motivated, organization skills, great communication skills, relationship building skills, team building skills, and works well under pressure in all situations
• Must be able to pass pre‑employment requirements

ELECTRICAL

480V, VFD’s, relays, motor controls, electric motors, HMIs, contactors, timers, proximity sensors/switches, electro‑mechanical background, industrial batteries, Allen Bradley PLC experience a plus

Mechanical

Gear boxes, chains, sprockets, MHE equipment, dock and door experience, arc, MIG, and TIG welding experience preferred

• This job description is subject to change at any time

Benefits

• Competitive pay – plus incentive opportunities and overtime potential for our hourly employees
• Three medical plan options with employer premium contribution that start on day one
• Employee paid dental and vision insurance that starts on day one
• Health Savings Account (HSA) with company contribution on eligible High‑Deductible Health Plans (HDHP)
• Medical and dependent care Flexible Spending Accounts (FSA) available
• Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage that start on day one
• Company 401K plan with 100% match on the first 4% of employee contributions
• 8 paid holidays
• Full‑time employees receive a total of 128 hours of paid time off (PTO) annually
• We offer employee paid accident, critical illness, and hospital indemnity insurance
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts
• Training and mentoring – learn from our experts in the industry
• Advancement opportunities

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, up to 8 hours; use hands to lift, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self‑awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility location. The noise level in the work environment is moderate to heavy, occasionally requiring hearing protection.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Salary Description

$35–$43