Lead On-Site Automation Technician

Concentric Power Services; Easton (Northampton County); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Competitive pay

Medical plan options

401K plan with match

Paid holidays

Paid time off

Job summary

Concentric is seeking a Lead On-Site Automation Technician – Site Lead to perform routine maintenance on industrial equipment, including electric forklifts, racking, conveyors and robotics. Candidates should have five years of automation experience, own tools, and strong communication, leadership and organizational skills.

You will be the primary contact for customers, perform PMs and repairs, coordinate warranty requests, manage safety training, and ensure timely completion of work orders while

Qualifications

• Minimum five years of automation experience in industrial settings.
• Ability to read electrical schematics and wiring diagrams.
• Strong communication, leadership and organization skills.
• Experience working with forklifts, conveyors and robotics is preferred.

Responsibilities

• Serve as primary contact for customers and site operations.
• Perform PMs and repairs on automation equipment.
• Coordinate warranty requests and outside vendor work.
• Manage safety training and ensure compliance with standards.
• Complete work orders accurately and on time, maintaining records.

Skills

Automation troubleshooting

Electrical schematics

Leadership

Customer communication

5S/inventory

Education

High School or GED Diploma

Tools

Hand tools

Office software

Job description

Concentric is the first national industrial power services organization delivering forklift and critical power and maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER®, PerpetualPOWER® and PowerHIVE™ are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Job Type

Full‑time

Lead On‑Site Automation Technician – Site Lead

Job Summary

The Lead Automation Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to electric forklifts, racking, dock & doors, scissor lifts, tuggers, floor scrubbers, golf carts, robotics, conveyor systems, case sealers & erectors. The role requires a minimum of five years of automation experience, own tools, strong technology and office skills, self‑motivated, organized, excellent communication, relationship building and team‑building skills, and works well under pressure in all situations.

Responsibilities

• Point of contact for customers
• Performing and completing PMs & repairs
• Facilitate work/repair request
• Provide shift coverage
• Willing to be on call
• Communicate PTO coverage plans with customers
• Coordinate and drive warranty requests
• Facilitate outside vendor work (PO process and billing)
• Facilitate all outside‑of‑scope work
• Parts ordering and inventory management (5S inventory skills)
• Fill out and complete daily work orders
• Attend and complete monthly safety training requirements
• Troubleshoot equipment failures, including root cause analysis, research potential warranty, rework and continuous repetitive repairs using historical equipment data available through Field Connect service platform
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines
• Judgement and decision making – consider the relative costs and benefits of potential actions to choose the most appropriate course of action
• Inspecting equipment – perform audits on equipment audits per the PM planning tools schedule in Field Connect service platform
• Communications – provide information to supervisor, co‑workers and subordinates by phone, in writing, e‑mail or in person
• Timely and accurate completion of all work orders and service records per the Concentric time standard
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform

Safety

• All work must be completed in a safe manner
• Safety requirements by customer and Concentric must be adhered to
• Work areas will be maintained to ensure safety
• Work areas will be kept clean and organized daily
• Timely completion of safety training modules
• Other duties as assigned by supervisor

Key Performance Measurements

A score card that reflects performance in areas such as:

• PM completion
• Tech efficiency
• Customer satisfaction
• Inventory variance
• Work in progress
• Safety
• Shop cleanliness & 5S

Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.

Other key performance indicators as assigned.

Requirements

• High School or GED Diploma required
• Minimum five years of automation experience
• Experience in a lead role as an automation technician
• Strong electrical troubleshooting skills (480V, 240V, 24V, 48V)
• Able to read electrical schematics, wiring diagrams, hydraulic diagrams, pneumatic prints
• Ability to organize own work and work independently, with limited supervision
• Ability to work with individuals from diverse backgrounds and remote offices
• Strong mechanical troubleshooting skills
• Basic plumbing skills
• Basic handyman skills
• Minimum five years’ experience as an industrial maintenance tech / forklift technician / automation bots / technology savvy
• Experience with electric forklifts (Crown preferred)
• Understanding of troubleshooting and diagnosing electrical components involving wiring diagrams and schematics, general abilities in laptop software to identify issues with automation equipment going offline
• Manufacturer training available on specific equipment for technician hired. Looking for someone with a strong skillset who is willing to learn, self‑motivated, goal‑oriented, punctual, professional, strong communication skills, solution‑based mindset who is looking to grow
• Specialty tools will be provided but must have own hand tools and willing to purchase needed tools
• Strong technology skills, strong office skills, self‑motivated, organization skills, great communication skills, relationship building skills, team building skills, and works well under pressure in all situations

ELECTRICAL

480V, VFD’s, Relays, Motor Controls, electric motors, HMI’s, Contactors, Timers, Proximity Sensors/Switches, Electro‑Mechanical background, Industrial Batteries. Allen Bradley PLC experience a plus!

Mechanical

Gear boxes, Chains, Sprockets, MHE equipment / electric forklifts, Hydraulic systems, Dock, and Door experience. Arc, Mig, and Tig welding experience preferred.

Benefits

• Competitive pay – plus incentive opportunities and overtime potential for our hourly employees
• Three medical plan options with employer premium contribution that start on day one
• Employee paid dental and vision insurance that starts on day one
• Health Savings Account (HSA) with company contribution on eligible high‑deductible health plans
• Medical and dependent care Flexible Spending Accounts (FSA) available
• Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage that start on day one
• Company 401K plan with 100% match on the first 4% of employee contributions
• 8 paid holidays
• Full‑time employees receive a total of 128 hours of paid time off (PTO) annually
• Employee paid accident, critical illness, and hospital indemnity insurance
• Employee paid legal plans, identity protection, pet insurance, and home & auto discounts
• Training and mentoring – learn from our experts in the industry
• Advancement opportunities

The benefits listed are subject to change at any time. Please speak with an HR representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk for up to 8 hours; use hands to lift, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee may be required to wear approved personal protective equipment and must maintain a high level of self‑awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility location. The noise level in the work environment is moderate to heavy, occasionally requiring hearing protection.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Salary Description

$35‑45