On-Site Account Manager — Growth, Service & Cost Savings

MARTIN INCORPORATED; Tell City (IN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Weekly Pay

Job summary

Martin Incorporated is seeking an On-Site Account Manager in Tell City, IN to serve as the primary point of contact for customers, supporting purchasing, engineering and manufacturing teams and driving cost savings.

You will manage ERP-related tasks, inventory, orders, and reporting while building supplier relationships and ensuring PPE compliance. This full-time, exempt role operates Monday–Friday with no weekends.

Qualifications

• High school diploma or GED required. Equivalent combination of education and experience will be considered.
• Associate or bachelor’s degree in business, Marketing, Sales or related field preferred.
• Proficiency in ERP software (Infor/CSD) and Microsoft Office Suite.
• Strong organizational skills and product knowledge.
• Excellent customer service skills with a focus on responsiveness and satisfaction.
• Dependable and reliable, demonstrating initiative in problem-solving and meeting customer needs.
• Detail-oriented with a high level of integrity and professionalism.
• Effective communication and teamwork abilities.
• Must be able to lift 50 pounds.

Responsibilities

• Become proficient with ERP system.
• Manage all aspects of vending, product, components, programs, and inventory control.
• Entering orders and follow-up.
• Work with the Inventory Control Specialist to ensure proper inventory levels are set and maintained.
• Responds to requests for service and assistance from customer.
• Ensures work processes and customer PPE requirements are diligently followed.
• Must be able to work independently.
• Coordinates with Martin Sales on product samples, testing, quotes, and value-added services.
• Provide weekly, monthly, and as requested reporting on sales, fill rates, and new product requests.
• Cultivates relationship with customer by providing excellent customer service.
• Develop and maintain a thorough knowledge of Martin services and pricing structure.
• Determine customer needs and propose appropriate service needs and cost savers.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Associate or bachelor’s degree in business/Marketing/Sales or related field

Tools

Infor/CSD ERP

Microsoft Office

Job description

Martin Incorporated is seeking an On-Site Account Manager in Tell City, IN to serve as the primary point of contact for customers, supporting purchasing, engineering and manufacturing teams and driving cost savings.

You will manage ERP-related tasks, inventory, orders, and reporting while building supplier relationships and ensuring PPE compliance. This full-time, exempt role operates Monday–Friday with no weekends.