ON-SITE ACCOUNT MANAGER

Martin Inc.

Duncan (OK)

On-site

USD 42,000 - 66,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Weekly Pay

Job summary

The On‑Site Accounts Manager at Martin Inc. in Duncan, OK will serve as the customer’s primary contact, supporting purchasing, engineering and manufacturing teams at all levels to ensure their requirements are met.

Focused on growing the business, the role identifies cost savings opportunities, drives continuous process improvements, and cultivates strong vendor relationships while maintaining exceptional service and clear communication with the customer.

Qualifications

High school diploma or GED required; associate or bachelor’s degree preferred.
ERP software experience (Infor CSD a plus) and proficiency with Microsoft Office.
Strong organizational skills and product knowledge.
Excellent customer service and responsiveness.
Dependable, problem-solving oriented, and reliable.
Detail-oriented with integrity and professionalism.
Effective communication and teamwork abilities.
Must be able to lift 50 pounds.

Responsibilities

Become proficient with ERP system.
Manage vending, product, components, programs, and inventory control.
Entering orders and follow-up.
Work with the Inventory Control Specialist to ensure proper inventory levels are set and maintained.
Responds to requests for service and assistance from customer.
Ensures work processes and customer PPE requirements are diligently followed.
Must be able to work independently.
Coordinates with Martin Sales on product samples, testing, quotes, and value-added services.
Provide weekly, monthly, and as requested reporting on sales, fill rates, and new product requests.
Cultivates relationship with customer by providing excellent customer service.
Develop and maintain a thorough knowledge of Martin services and pricing structure.
Determine customer needs and propose appropriate service needs and cost savers.

Skills

ERP software

Microsoft Office

Organizational skills

Customer service

Problem-solving

Attention to detail

Communication

Teamwork

Physical stamina

Education

High school diploma or GED

Associate or Bachelor's degree in business, Marketing, Sales or related field

Tools

Infor CSD ERP

Microsoft Office

Job description

About Us

Martin is a thriving national distributor of Safety, Industrial, Fasteners, and Integrated supplies and services. Named one of the top 50 industrial distributors in the nation, Martin serves industrial and construction customers of all sizes - from small machine shops to manufacturers - creating custom-tailored solutions for their unique needs. Martin strategically partners with leading manufacturers and suppliers to bring customers the best value at the best price. You’ll find that our committed personnel, decades of experience, and hands-on service traditions truly set us apart.

Description

Job Title: On‑Site Account Manager

Status: Non-exempt

Reports to: Customer Service Manager

About Us

Summary

The On‑Site Accounts Manager at Martin Inc. is responsible for collaborating directly with the customer and serving as their primary point of contact. This role involves supporting customer purchasing, engineering, and manufacturing teams at all levels and ensuring their requirements are met. The On‑Site Accounts Manager will focus on growing the business, identifying cost savings opportunities, and driving continuous process improvements for the customer. Building and maintaining strong relationships with vendors and suppliers is a key aspect of this role.

Key Responsibilities

Become proficient with ERP system.
Manage all aspects of vending, product, components, programs, and inventory control.
Entering orders and follow-up.
Work with the Inventory Control Specialist to ensure proper inventory levels are set and maintained.
Responds to requests for service and assistance from customer.
Ensures work processes and customer PPE requirements are diligently followed.
Must be able to work independently.
Coordinates with Martin Sales on product samples, testing, quotes, and value-added services.
Provide weekly, monthly, and as requested reporting on sales, fill rates, and new product requests.
Cultivates relationship with customer by providing excellent customer service.
Develop and maintain a thorough knowledge of Martin services and pricing structure.
Determine customer needs and propose appropriate service needs and cost savers.

Requirements

High school diploma or GED required. Equivalent combination of education and experience will be considered.
Associate or bachelor’s degree in business, Marketing, Sales or related field preferred.
Prefer Industrial MRO and/ Safety Sales Background.
Proficiency in computer skills, including ERP software (Infor CSD a plus) and Microsoft Office Suite.
Strong organizational skills and product knowledge.
Excellent customer service skills with a focus on responsiveness and satisfaction.
Dependable and reliable, demonstrating initiative in problem‑solving and meeting customer needs.
Detail-oriented with a high level of integrity and professionalism.
Effective communication and teamwork abilities.
Must be able to lift 50 pounds.

What Makes Martin Different

As a family‑owned business, we prioritize our employees’ well‑being and understand the importance of work life balance. Some of our benefits that set us apart are: