On-Site 24/7 Network Ops & Automation (San Antonio)

Valero; San Antonio (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay + Annual Bonus

401(k) matching up to 7%

Company Pension Plan

Healthcare & Wellness Programs

Valero Daycare Center

Wellness Center for Employee & Family

Job summary

Valero is hiring a Network Operator in San Antonio to manage 24/7 alarm response, incident analysis, and level 1/2 I/S services across the enterprise. The role includes on-call shifts, updating runbooks, and documenting procedures.

The ideal candidate will reduce operational toil by automating repetitive tasks and collaborating with engineering and operations teams. On-site work is required at Valero’s San Antonio location.

Qualifications

• 2+ years of experience in a Technology or Network Operations Center in a large enterprise environment.
• 2+ years of experience with first level administration and troubleshooting of Windows Servers, virtual machines, and Telecom Circuits.
• Able and willing to work on-site, in-person at the Valero San Antonio location, required.

Responsibilities

• Monitor and respond to alarms from Valero I/S infrastructure and applications.
• Open and facilitate support calls with third party providers.
• Create, monitor, and troubleshoot scheduled jobs.
• Resolve incidents independently and assist with complex incident troubleshooting and resolution.
• Execute well-documented operational tasks transitioned from Level 2/3 teams.
• Collaborate with engineering and operations teams to identify and automate repetitive tasks.
• Maintain and improve runbooks and knowledge base documentation.
• Contribute to Valero’s automation initiatives by supporting scripting, orchestration, and process improvement efforts.
• Follow ITIL based service management processes (Change, Incident, Request).

Skills

Problem-Solving

Initiative

Results Orientation

Interpersonal Skills

Education

High School Diploma or GED

Bachelor's degree or higher

Tools

Windows Server Administration

PowerShell Scripting

VMware vSphere

OpenText Operations Bridge

SCOM

Network Automation

Cisco Networking

Job description

Valero is hiring a Network Operator in San Antonio to manage 24/7 alarm response, incident analysis, and level 1/2 I/S services across the enterprise. The role includes on-call shifts, updating runbooks, and documenting procedures.

The ideal candidate will reduce operational toil by automating repetitive tasks and collaborating with engineering and operations teams. On-site work is required at Valero’s San Antonio location.