FII is seeking an IT Support Specialist in Houston, Texas to maintain and optimize our internal IT infrastructure. The ideal candidate will provide desktop maintenance and support, manage network components, and ensure smooth operations within our office and production environments. Responsibilities include troubleshooting network issues, managing Microsoft 365 support, and maintaining security tools. Successful candidates should demonstrate strong technical skills and the ability to collaborate effectively within a team.
Qualifications
Strong technical expertise in maintaining IT infrastructure.
Experience with Microsoft OS, particularly Windows 10 and Windows Server.
Understanding of network infrastructure and cybersecurity tools.
Responsibilities
Provide internal desktop maintenance support and troubleshoot network issues.
Respond to Microsoft 365 issues, collaborating with admins on resolutions.
Manage and maintain on-premises domain controllers and network components.
Support phone systems and provide backup/restore support.
Skills
Technical expertise
Proactive problem-solving
Collaboration
Networking knowledge
Cybersecurity knowledge
Tools
Microsoft Office
Windows Server
Cisco IP Phones
HP ProLiant servers
Job description
FII is seeking an IT Support Specialist in Houston, Texas to maintain and optimize our internal IT infrastructure. The ideal candidate will provide desktop maintenance and support, manage network components, and ensure smooth operations within our office and production environments. Responsibilities include troubleshooting network issues, managing Microsoft 365 support, and maintaining security tools. Successful candidates should demonstrate strong technical skills and the ability to collaborate effectively within a team.