On-Mountain Resort Housekeeping Manager

Alterra Mountain Company; West Virginia; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Ski privileges

401k plan

Lift tickets

Food discounts

Merchandise discount

Pro deals

Job summary

Alterra Mountain Company is seeking a full-time, year-round housekeeping leader at Snowshoe, WV. The role oversees staffing, budgets, and quality control to ensure exceptional guest experiences.

On-site housing is available; flexible schedules may include early mornings, evenings, weekends, and holidays. Ideal candidates bring 3–5 years in housekeeping with at least 3 years in a management role, strong budgeting skills, and a focus on safety and service.

Qualifications

• 3–5 years progressive housekeeping experience in a hotel, resort or hospitality environment.
• 3+ years of management experience.
• Knowledge of housekeeping operations, budgeting, cost management, quality assurance, and guest experience.

Responsibilities

• Prepare and manage monthly, weekly, and daily housekeeping forecasts to ensure proper staffing levels and operational efficiency.
• Administer and enforce Lost & Found procedures, ensuring items are documented, secured, and returned.
• Develop and maintain annual housekeeping budgets and cost control measures.
• Plan and improve housekeeping strategies, standards, and procedures.
• Conduct routine quality control inspections for guest rooms and public areas to ensure cleanliness and standards.
• Identify and report maintenance issues and coordinate resolution with other departments.
• Record, track, and complete maintenance requests and damage reports.
• Oversee purchasing, usage, and consumption of supplies, linens, and chemicals.

Skills

Leadership

Budgeting

Staffing

Communication

Problem solving

Time management

Education

High School Diploma or GED

Job description

Alterra Mountain Company is seeking a full-time, year-round housekeeping leader at Snowshoe, WV. The role oversees staffing, budgets, and quality control to ensure exceptional guest experiences.

On-site housing is available; flexible schedules may include early mornings, evenings, weekends, and holidays. Ideal candidates bring 3–5 years in housekeeping with at least 3 years in a management role, strong budgeting skills, and a focus on safety and service.