On-Course Concierge & Pace-Setter (Seasonal)

Quail West; Naples, Northern (FL, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Holiday bonus

Employee Referral Bonus

Discounts on golf shop items

Special parties & celebrations

Uniforms

Employee Assistance Program

Playing and practice privilege

Job summary

Quail West is seeking a friendly Player Assistant for the Golf Department. This seasonal role focuses on directing pace of play, assisting members and guests with on-course needs, and promoting club events.

The position requires a courteous, firm, and professional demeanor to maintain high service standards. Responsibilities include coordinating with golf staff, monitoring the tee sheet, ensuring equipment is functional, and supporting other outside staff as needed.

Qualifications

• Excellent oral communication skills.
• Service and customer focused attitude.
• Energetic, outgoing attitude and personality.
• Organized, able to work in a busy environment where priorities change.
• Position requires full attendance of scheduled hours.

Responsibilities

• Keep players on pace-of-play schedule and report issues to golf shop.
• Be the on-course customer service specialist for the facility.
• Promote facility programs, events, and image to the membership.
• Exhibit welcoming first contact with members and create enjoyable experiences for golfers.
• Monitor daily tee sheet and updates; ensure equipment like carts and radios work."
• Assist members with on-course problems and escalate as needed.
• Move around the course in reverse order to manage flow and safety.
• Enforce facility rules and keep course clean of debris.

Skills

Excellent communication

Customer service

Team player

Organized

Self-motivated

Enthusiastic

Energetic

Professional

Attendance

Job description

Quail West is seeking a friendly Player Assistant for the Golf Department. This seasonal role focuses on directing pace of play, assisting members and guests with on-course needs, and promoting club events.

The position requires a courteous, firm, and professional demeanor to maintain high service standards. Responsibilities include coordinating with golf staff, monitoring the tee sheet, ensuring equipment is functional, and supporting other outside staff as needed.