On-Campus Student Services Assistant

The New School; New York (NY); On-site; USD 19,286,000 - 22,042,000; Part time

Job summary

The New School in New York, NY, is seeking a Student Assistant for the One Stop Student Service Center, located at 2 West 13th Street, Room 506. You will support students, families, and alumni with in-person, phone, and email inquiries and perform errands to keep the center running smoothly.

The role is part-time, on-campus, with hours on Tuesdays and Thursdays 9:00 a.m.–12:00 p.m. and additional weekday coverage, totaling about 16 hours weekly. Confidentiality and FERPA awareness are essential.

Qualifications

• Full-time student status at The New School.
• Commitment to student service.
• Prior office experience.
• Friendliness.
• Strong organizational skills.
• Excellent oral communication skills.
• Strong writing skills.
• Proficiency in Google Suite.
• Familiarity with Excel.
• Strong follow-up skills with attention to detail.
• Ability to work independently.
• Adhere to University COVID-19 policy and requirements.

Responsibilities

• Welcoming students, guardians, and alumni to the One Stop Student Service Center.
• Checking in students who have made appointments via the New Queue system, and contacting colleagues to alert them of the students' arrival.
• Helping students to check in or make appointments in the New Queue system.
• Listening to voicemail messages and logging them into a shared spreadsheet.
• Assisting with in-person, telephone, and email inquiries.
• Assisting with office and event support for the One Stop team as assigned.
• Assisting with promotion of the One Stop to students.
• Creating a variety of documents in Google Suite and Excel.

Skills

Customer service

Oral communication

Written communication

Organizational skills

Detail orientation

Independent work

Google Suite

Excel

FERPA awareness

Education

Enrollment as student at The New School

Tools

Google Suite

Excel

Job description

The New School in New York, NY, is seeking a Student Assistant for the One Stop Student Service Center, located at 2 West 13th Street, Room 506. You will support students, families, and alumni with in-person, phone, and email inquiries and perform errands to keep the center running smoothly.

The role is part-time, on-campus, with hours on Tuesdays and Thursdays 9:00 a.m.–12:00 p.m. and additional weekday coverage, totaling about 16 hours weekly. Confidentiality and FERPA awareness are essential.