On-Campus Program Coordinator — Alumni Engagement

exp1-prod-web.syr; City of Syracuse (NY); On-site; USD 62,000 - 64,000; Full time

Job summary

Syracuse University is seeking a proactive Program Coordinator for the IVMF Alumni Services & Engagement (ASE) team. The role supports the Ambassador Program lifecycle and broader ASE event operations, coordinating communications, logistics, and documentation.

Responsibilities include planning events, maintaining onboarding materials, and collaborating with mentors, ambassadors, and partners to expand engagement efforts across campuses and communities.

Qualifications

• Excellent communicator with diverse stakeholders.
• Able to manage multiple projects and meet deadlines in a fast-paced environment.
• Experience creating and maintaining SOPs and process documents.

Responsibilities

• Support the Ambassador Program lifecycle from recruitment to training logistics.
• Maintain onboarding materials and toolkits for consistent delivery.
• Serve as a point of contact for ambassadors and coordinate communications.

Skills

Excellent communicator

Adaptable to changing priorities

Organization & detail oriented

Project management

Customer-service mindset

Military/veteran stakeholder exposure

Tools

Salesforce

Eventbrite

Fonteva

CRM systems

Job description

Syracuse University is seeking a proactive Program Coordinator for the IVMF Alumni Services & Engagement (ASE) team. The role supports the Ambassador Program lifecycle and broader ASE event operations, coordinating communications, logistics, and documentation.

Responsibilities include planning events, maintaining onboarding materials, and collaborating with mentors, ambassadors, and partners to expand engagement efforts across campuses and communities.