On-Campus Financial Aid Specialist I

Clovis Community College - Clovis, NM; Clovis (NM); On-site; USD 18,000 - 26,000; Full time

Job summary

Clovis Community College seeks a Full-time Financial Aid Clerk to join its on-campus team in Clovis, NM. The role requires a physical presence on campus and offers hourly pay of $15.92 with regular, non-remote duties.

Responsibilities include assisting students with financial aid applications, reviewing documents for compliance with federal/state rules, processing appeals, and guiding students through budgets, awards, and attendance verification, while supporting the Financial Aid Office front

Qualifications

• Associate’s degree with coursework in business or related area.
• Understanding of non-traditional students' needs.
• Commitment to cultural competency and inclusive communication.
• Ability to handle sensitive information with discretion.

Responsibilities

• Understand federal and state student aid programs, eligibility rules, and regulations.
• Assist students with submission of financial aid applications.
• Examine applications for completeness per regulations.
• Verify aid applications and supporting documents for accuracy.
• Provide assistance for unusual circumstances and appeals.
• Process appeals and advise on eligibility status.
• Confirm budgets and award amounts.
• Verify attendance and adjust aid accordingly.
• Advise on changes or drops affecting aid; respond to emails.
• Handle front desk inquiries and routine office duties.
• Track progress of students on academic plans and progress reports.

Skills

Communication

Interpersonal skills

Critical thinking

Teamwork

Computer literacy

Time management

Education

Associate’s degree with coursework in business or related area

Tools

STARFISH system

General office software

Job description

Clovis Community College seeks a Full-time Financial Aid Clerk to join its on-campus team in Clovis, NM. The role requires a physical presence on campus and offers hourly pay of $15.92 with regular, non-remote duties.

Responsibilities include assisting students with financial aid applications, reviewing documents for compliance with federal/state rules, processing appeals, and guiding students through budgets, awards, and attendance verification, while supporting the Financial Aid Office front