On-Call Water Service & Meter Technician

Stcharlescitymo; Missouri; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Voluntary Vision Insurance

Life Insurance

Disability Insurance

Retirement and Deferred Compensation

Paid Vacation

Paid Holidays

Employee Assistance Program

Educational Benefits

Job summary

The City of Saint Charles is seeking a Water Service Specialist to perform semi-skilled maintenance activities including water meter replacement, leak detection, meter reading and dependable customer service. The role is full-time, non-exempt, with on-call duties during a rotating schedule.

Essential duties cover investigating customer complaints, turning water on or off for residents moving, and addressing delinquent accounts.

Qualifications

• Two years of experience in customer service, maintenance or repair or an equivalent combination of education and experience.
• Valid CDL Class A certification, or ability to obtain within 90 days.
• Ability to attain MoDNR DS-1 Certification within 6 months of hire; certification retention is required.

Responsibilities

• Investigate water customer service complaints.
• Perform shut-offs and turn-ons for customers moving in or out.
• Shut water off to delinquent accounts that have not paid for service.
• Interact directly with residents and property owners of the City of St. Charles on a one-on-one basis.
• Conduct water leak inspections for residents and businesses in St. Charles City.
• Check for underground leaks on service lines, city mains and hydrants.
• Remove old meters and install new meters; replace meter lids as needed.
• Perform pressure tests on water lines and read residential/commercial meters.
• Serve as a meter reader when needed to cover vacancies.
• Maintain repair and service records and participate in on-call rotations.
• Work after-hours on emergency repairs with distribution personnel.

Skills

Customer service

Education

High School diploma or GED

CDL Class A certification

MoDNR DS-1 Certification

Job description

The City of Saint Charles is seeking a Water Service Specialist to perform semi-skilled maintenance activities including water meter replacement, leak detection, meter reading and dependable customer service. The role is full-time, non-exempt, with on-call duties during a rotating schedule.

Essential duties cover investigating customer complaints, turning water on or off for residents moving, and addressing delinquent accounts.