On-Call Visitor Experience Specialist

Louisville Ballet; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible schedule

On-site work

Job summary

Norman Rockwell Museum is seeking On-Call Museum Associates to support Visitor Services and Museum Store, ensuring a welcoming and engaging guest experience. This as-needed role offers opportunities to interact with visitors and contribute to a positive campus experience.

Responsibilities include greeting guests, selling tickets, promoting tours, and assisting with store operations. Availability on weekends is helpful and may involve varying hours.

Qualifications

• Available for flexible schedule, including possible weekend shifts.
• Compensation is tied to hours worked: On-Call employee must be comfortable with fluctuating earnings.
• Personable with excellent communication skills.

Responsibilities

• Greet visitors, provide orientation and recommendations for experiences.
• Process ticket sales via POS and reservations systems; promote tours and programming.
• Answer phones and assist with online bookings; handle open/close duties.

Skills

Communication

Customer service

Technology literacy

Multilingual ability

Tools

Microsoft Office

Teams

Job description

Norman Rockwell Museum is seeking On-Call Museum Associates to support Visitor Services and Museum Store, ensuring a welcoming and engaging guest experience. This as-needed role offers opportunities to interact with visitors and contribute to a positive campus experience.

Responsibilities include greeting guests, selling tickets, promoting tours, and assisting with store operations. Availability on weekends is helpful and may involve varying hours.