On-Call Triage RN Supervisor

MJHS; River Edge (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

MJHS Hospice seeks an On Call RN Supervisor to lead Call Center staff, addressing clinical and non-clinical issues and guiding escalation to management and on-call physicians.

The role emphasizes telephonic, Plan of Care-based interventions, ensuring quality patient care in a fast-paced environment.

Qualifications

• RN licensure and hospice nursing experience required
• Supervisory or leadership experience preferred
• 2-5 years hospice/on-call experience required

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.

Skills

Leadership experience

Hospice nursing

On-call experience

Education

BSN or BS degree preferred

New York State RN licensure

CHPN certification preferred

Job description

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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