On-Call Triage RN Supervisor

MJHS; North Bergen (NJ); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

MJHS is seeking an On-Call RN Supervisor to lead our call center team in providing responsive, compassionate hospice and palliative care coordination. This role requires nursing licensure, on-call availability, and the ability to navigate clinical and non-clinical issues with calm, professional guidance.

You will escalate complex cases to the Team Manager, AOC, or Hospice MD, and deliver telephonic interventions aligned with each patient’s plan of care.

Formación

• RN with NYS licensure preferred
• 3 years hospice nursing experience
• Supervisory or leadership experience preferred
• 2–5 years on-call experience preferred
• CHPN certification preferred

Responsabilidades

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality telephonic interventions to patients based on the Plan of Care.

Conocimientos

Leadership

On-Call nursing

Hospice experience

RN

Educación

BSN or BS in nursing

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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