On-Call Triage RN Supervisor

MJHS; City of Mount Vernon (NY); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

MJHS seeks an On Call RN Supervisor to lead Call Center staff, addressing clinical and non-clinical issues and guiding on-call escalations. The role emphasizes telephonic patient care aligned with the Plan of Care.

Ideal candidates have NY RN licensure, 2–5 years hospice on-call experience, and preferred CHPN certification, with BSN or BS degree and leadership background. This position supports compassionate end-of-life care in a dynamic hospice program.

Formación

• Graduate from an accredited School of Nursing; BSN preferred.
• Three years of hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2–5 years hospice on-call experience required.
• New York State RN license.
• NYS license preferred.
• Current CHPN certification preferred.

Responsabilidades

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality telephonic intervention to patients based on the Plan of Care.

Conocimientos

On-call support

Leadership

Educación

BSN or BSN degree

RN license (NY)

CHPN certification

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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