On-Call Triage RN Supervisor

MJHS; Englewood (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS in Englewood, New Jersey, seeks an On Call RN Supervisor to lead and support the Call Center team on clinical and non-clinical issues. The role requires elevating complex cases to the Team Manager, AOC, or Hospice MD on call, and delivering telephonic care aligned with the Plan of Care.

The ideal candidate has hospice nursing experience, supervisory background, and an NYS RN license; CHPN certification is a plus. This is a full-time role within our hospice program.

Qualifications

• Graduate from an accredited School of Nursing; BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.
• New York State RN licensure; NYS license preferred.
• Current CHPN certification preferred.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues and situations.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephonic interventions to patients based on the Plan of Care.

Skills

Leadership

Telephonic care

Education

RN license NY

BSN degree preferred

Job description

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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