On Call / Triage RN - Home Health

The Pennant Group; Phoenix (AZ); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Paid Time Off

401(k) matching

Employee Assistance Program

FSA / HSA

Life Insurance

Pet Insurance

Employee Referral Program

Job summary

Emblem Home Health in Chandler, AZ is seeking an On-Call Triage RN to join a team that puts YOU first and supports growth through mentorship and ongoing education. We believe compassionate care starts with empowered clinicians who feel valued on every shift.

As the On-Call RN, you will provide telephonic triage after hours, assess patient symptoms, guide interventions and care plans, coordinate with physicians and home health staff, document clearly in the EMR, and ensure safe, continuous

Qualifications

• Currently licensed as a Registered Nurse in Arizona.
• 1 year of home health experience strongly preferred.
• Previous triage, telehealth, on-call, or case management experience.
• Knowledge of Medicare home health regulations and standards.
• Experience supporting patients with chronic disease management, medication management, and complex care needs.

Responsibilities

• Provide telephonic triage support for home health patients and caregivers during evenings, nights, weekends, and holidays.
• Assess patient symptoms and clinical concerns, utilizing sound clinical judgment to determine appropriate interventions.
• Provide guidance regarding symptom management, medications, treatment plans, and home care instructions.
• Escalate urgent concerns and facilitate appropriate medical attention when necessary.
• Coordinate communication between patients, caregivers, physicians, and the home health care team.
• Obtain, document, and communicate physician orders as needed.
• Accurately document patient interactions, assessments, recommendations, and care coordination activities in the electronic medical record.
• Ensure continuity of care through detailed communication and handoff to daytime clinical staff.
• Assist with after-hours patient inquiries and care coordination needs.
• Maintain compliance with agency policies, regulatory requirements, and home health standards of practice.
• Participate in quality improvement initiatives and ongoing clinical education.

Skills

Triage Nursing

Telehealth

Care Coordination

Clinical Assessment

EMR Documentation

Patient Education

Education

Arizona RN license

Tools

EMR systems

Job description

On-Call Triage RN

Join a Team That Puts YOU First! At Emblem Home Health, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be! This is an on-call position that does NOT require travel. On-call hours are 5pm-8am, Monday-Friday, and all day Saturday and Sunday. As the On-Call Triage RN, you’ll use your nursing expertise to assess patient needs, provide education and support, coordinate care, and guide timely interventions that allow the patient to remain safe and comfortable at home. Every call is an opportunity to bring reassurance, clinical expertise, and peace of mind to patients and families during unexpected moments.

Emblem Healthcare is comprised of people who are committed to serving others. We understand that home health and hospice services are a benefit that is not ours, but yours. We’re here to serve you and your family in a way that is life changing. It is our privilege to walk this journey with you.

Your Impact

• Provide telephonic triage support for home health patients and caregivers during evenings, nights, weekends, and holidays


• Assess patient symptoms and clinical concerns, utilizing sound clinical judgment to determine appropriate interventions


• Provide guidance regarding symptom management, medications, treatment plans, and home care instructions


• Escalate urgent concerns and facilitate appropriate medical attention when necessary


• Coordinate communication between patients, caregivers, physicians, and the home health care team


• Obtain, document, and communicate physician orders as needed


• Accurately document patient interactions, assessments, recommendations, and care coordination activities in the electronic medical record


• Ensure continuity of care through detailed communication and handoff to daytime clinical staff


• Assist with after-hours patient inquiries and care coordination needs


• Maintain compliance with agency policies, regulatory requirements, and home health standards of practice


• Participate in quality improvement initiatives and ongoing clinical education

Requirements

• Currently licensed as a Registered Nurse (RN) in the State of Arizona


• 1 year of home health experience strongly preferred


• Previous triage, telehealth, on-call, or case management experience


• Knowledge of Medicare home health regulations and standards


• Experience supporting patients with chronic disease management, medication management, and complex care needs

Benefits

• Medical / Dental / Vision Insurance


• Paid Time Off


• 401(k) matching


• Employee Assistance Program


• FSA / HSA


• Life Insurance


• Pet Insurance


• Employee Referral Program

We call Chandler, AZ home; however, we service all of Maricopa County, having satellite offices in multiple locations.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.