On-Call Technical Editor & Document Control Specialist

Serco; Dover (DE); On-site; USD 34,000 - 55,000; Part time

Job summary

Serco is seeking a detail-oriented Technical Editor & Document Support Specialist to provide on-call support for developing, reviewing, editing, QA, and production of client-facing deliverables. The role spans program management, operations, quality, and technical teams to ensure contracts and client expectations are met.

The ideal candidate has experience editing complex technical documents, coordinating reviews, and applying document control processes in deadline-driven environments.

Qualifications

• Requires Authorization to work in the US.
• Bachelor's degree in English, Communications, Technical Writing, Business Administration, Public Administration, or related field.

Responsibilities

• Perform technical, substantive, and editorial reviews of client deliverables such as SOPs, plans, reports, white papers and meeting materials.
• Coordinate redline reviews, comment resolution, and incorporation of stakeholder feedback.
• Ensure documents meet templates, formatting and style requirements while improving clarity and readability.
• Maintain one-voice across deliverables and remove conflicting content.

Skills

Attention to detail

Organizational skills

Multitasking

Strong written/verbal communication

Education

Bachelor's degree in English/Communications/Technical Writing/Business Admin/Public Admin

4 years experience in lieu of degree

Tools

SharePoint

Confluence

Box

AI-enabled editing tools

Microsoft Office (Word, Excel, PowerPoint, Teams)

Job description

Serco is seeking a detail-oriented Technical Editor & Document Support Specialist to provide on-call support for developing, reviewing, editing, QA, and production of client-facing deliverables. The role spans program management, operations, quality, and technical teams to ensure contracts and client expectations are met.

The ideal candidate has experience editing complex technical documents, coordinating reviews, and applying document control processes in deadline-driven environments.