On-Call Server

KW Property Management; Fort Myers, Naples, Marco Island (FL, FL, FL); On-site; USD 26,000 - 38,000; Full time

Job summary

KW Property Management is seeking a customer-focused server to describe daily specials, take orders, and ensure guests have an excellent dining experience. You will communicate clearly with the kitchen and front-of-house staff, present menus, and assist customers with selections.

Responsibilities include accurately reporting orders, delivering meals on time, handling payments, and maintaining a positive attitude during busy periods. High school diploma or food safety training is required.

Qualifications

• Must be of legal age according to state regulations to serve alcohol.
• Follow sanitation procedures consistently.
• Work effectively in a team environment.
• High school diploma or food safety training.

Responsibilities

• Present menus and help customers select items.
• Take orders and report to the kitchen.
• Calculate bills and process payments.
• Deliver food timely and coordinate with staff to ensure a pleasant dining experience.
• Set up and clean tables for the next shift.
• Handle complaints positively and professionally.

Skills

Customer service

POS cash handling

Communication

Teamwork

Education

High School diploma

Job description

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

This is a fully on call position.

Duties and Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain helpful and service-oriented customer service approach at all time
• Present menus and help customers select food and beverage choices
• Clearly communicate menu items and daily specials to diners
• Make recommendations to customers and answer questions regarding menu items
• Listen intently to the customer’s order and accurately communicate orders to chefs for preparation
• Possess a good memory to clearly convey ingredients from menu items and food and drink specials
• Deliver food on time to customers
• Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
• Set up tables before during and after the shift to prepare for the next diners
• Deal with complaints or problems with a positive attitude
• Use professional language at all times with customers
• Accurately calculate bills, present check to customer and process payment method expeditiously

Work Environment
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work
This position regularly requires long hours and frequent weekend work.

Required Education and Experience

• Must be of legal age according to state regulations to serve alcohol.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel Required

No .

Behaviors

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Enthusiastic

Shows intense and eager enjoyment and interest

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.