Server

KW Property Management LLC; Groveland (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

KW Property Management LLC is seeking a restaurant server to deliver friendly, attentive service in a fast-paced dining area. You will present menus, suggest items, take and relay orders to the kitchen, and ensure timely delivery of meals while maintaining a positive guest experience.

Responsibilities include assisting guests with selections, communicating daily specials, handling payments, and collaborating with other dining room staff.

Qualifications

• Must maintain a courteous, service-oriented approach at all times.
• Must be able to present menus and assist guests with food and beverage selections.
• Must clearly explain menu items and daily specials to diners.
• Must make recommendations and answer questions about menu items.

Responsibilities

• Listen to orders and relay to kitchen accurately.
• Remember ingredients and specials to inform guests.
• Deliver meals promptly to guests.
• Collaborate with hostess, bartenders, cooks and runners to ensure a seamless dining experience.
• Set up tables before, during, and after shifts for the next diners.
• Handle guest complaints calmly and professionally.
• Use professional language with guests at all times.
• Calculate bills, present checks, and process payments promptly.

Skills

Customer service

Menu knowledge

Order accuracy

Communication

Teamwork

Cash handling

Multitasking

Education

High school diploma or food safety training

Job description

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

Duties and Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain helpful and service-oriented customer service approach at all time
• Present menus and help customers select food and beverage choices
• Clearly communicate menu items and daily specials to diners
• Make recommendations to customers and answer questions regarding menu items
• Listen intently to the customer’s order and accurately communicate orders to chefs for preparation
• Possess a good memory to clearly convey ingredients from menu items and food and drink specials
• Deliver food on time to customers
• Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
• Set up tables before during and after the shift to prepare for the next diners
• Deal with complaints or problems with a positive attitude
• Use professional language at all times with customers
• Accurately calculate bills, present check to customer and process payment method expeditiously

Work Environment
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work
This position regularly requires long hours and frequent weekend work.

Travel
No travel is expected for this position.

Required Education and Experience

• Must be of legal age according to state regulations to serve alcohol.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel Required

No .

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.