Dynamic Restaurant Server: Deliver Excellent Guest Experience

KW PROPERTY MANAGEMENT AND CONSULTING; Town of Florida (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

KW PROPERTY MANAGEMENT AND CONSULTING in the Town of Florida, NY is seeking an experienced server. Responsibilities include providing excellent customer service by describing menus, taking orders, delivering food, and ensuring guest satisfaction. Prior experience and a high school diploma or equivalent are required, alongside a strong ability to work in a fast-paced environment. Compliance with sanitation procedures is necessary, and the role demands long hours, often on weekends.

Qualifications

• Must be of legal age according to state regulations to serve alcohol.
• Prior server experience required.
• Ability to work in a high-paced environment.

Responsibilities

• Describe menu and daily specials to customers.
• Take and accurately report orders to kitchen staff.
• Ensure timely delivery of food and drinks.
• Calculate bills and process payments efficiently.

Skills

Customer service attitude

Ability to make recommendations

Good memory

Ability to follow sanitation procedures

Teamwork

Education

High school diploma or food safety training

Job description

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

Duties And Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain helpful and service-oriented customer service approach at all time
• Present menus and help customers select food and beverage choices
• Clearly communicate menu items and daily specials to diners
• Make recommendations to customers and answer questions regarding menu items
• Listen intently to the customer’s order and accurately communicate orders to chefs for preparation
• Possess a good memory to clearly convey ingredients from menu items and food and drink specials
• Deliver food on time to customers
• Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
• Set up tables before during and after the shift to prepare for the next diners
• Deal with complaints or problems with a positive attitude
• Use professional language at all times with customers
• Accurately calculate bills, present check to customer and process payment method expeditiously
  
  

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Required Education And Experience

• Must be of legal age according to state regulations to serve alcohol.
• Prior server experience.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.