Server/Bartender (Plus Tips)

KW Property Management & Consulting; Naples (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

This restaurant position requires a genuinely friendly server with excellent customer service to describe the menu and daily specials, take orders, relay them accurately to the kitchen, and ensure guests receive their meals promptly. You will work with hosts, bartenders, cooks, and runners to create a pleasant dining experience, handle payments, and maintain hygiene and safety standards.

High school diploma or food safety training is preferred, and prior serving experience is valued.

Qualifications

• Must be of legal age according to state regulations to serve alcohol.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Responsibilities

• Maintain helpful and service-oriented customer service at all times.
• Present menus and help customers select food and beverage choices.
• Clearly communicate menu items and daily specials to diners.
• Make recommendations to customers and answer questions regarding menu items.
• Listen intently to the customer's order and accurately communicate orders to chefs for preparation.
• Possess a good memory to clearly convey ingredients from menu items and specials.
• Deliver food on time to customers.
• Work with hostess, bartenders, cooks and runners to create a pleasant dining experience.
• Set up tables before, during, and after the shift to prepare for the next diners.
• Deal with complaints or problems with a positive attitude.
• Use professional language at all times with customers.
• Accurately calculate bills, present check to customer and process payment method expeditiously

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School or better

Tools

POS system

Job description

Schedule : Thursday–Saturday: 11:00 AM – 9:00 PM, Sunday: 11:00 AM – 6:00 PM

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

Duties and Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain helpful and service-oriented customer service approach at all time
• Present menus and help customers select food and beverage choices
• Clearly communicate menu items and daily specials to diners
• Make recommendations to customers and answer questions regarding menu items
• Listen intently to the customer's order and accurately communicate orders to chefs for preparation
• Possess a good memory to clearly convey ingredients from menu items and food and drink specials
• Deliver food on time to customers
• Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
• Set up tables before during and after the shift to prepare for the next diners
• Deal with complaints or problems with a positive attitude
• Use professional language at all times with customers
• Accurately calculate bills, present check to customer and process payment method expeditiously

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Travel

No travel is expected for this position.

Required Education and Experience

• Must be of legal age according to state regulations to serve alcohol.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest

Education

High School or better.

Experience

• 1 year: Food Safety Training
• 1 year: Server

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.