On-Call RN — Behavioral Health Care Liaison

LifeWorks NW; Portland (OR); Hybrid; USD 92,000 - 106,000; Full time

Job summary

Telus Health in Portland, OR is seeking an On Call Registered Nurse (RN) to coordinate care between CCBHC sites and primary care providers. The role involves nursing assessments, coordination across teams, and ensuring health metrics are reviewed for clients in the CCBHC.

The RN will facilitate communication among medical providers, conduct metabolic and BP screenings, and administer LAIs. Clinic hours apply with coverage at multiple sites as needed.

Qualifications

• Registered Nurse license.
• Two or more years of experience working with clients with severe and persistent mental illness strongly preferred.
• Good computer skills including a functional knowledge of Microsoft Outlook, Word, and Access. Ability to master proprietary software including electronic health record system.
• Requires access to car, valid driver\'s license, proof of current automobile insurance coverage, and verification of safe driving record from DMV.

Responsibilities

• Identifies primary care physicians or assists clients in establishing a primary care provider.
• Develops methods to share medical information across providers including prescriptions, diagnoses, and lab work.
• Follows up with physicians to ensure timely communication.
• Coordinates care between physical and mental health providers until a primary care provider is established.
• Explains procedures to prepare clients for examinations and treatments.
• Provides RN assessments including metabolic, blood pressure, and BMI screenings for participants on psychotropic meds.
• Administers LAIs via IM injections and coordinates with clients and staff for refills and orders.
• Performs medication reconciliation and assists with higher-risk oral medications.
• Monitors health symptoms and differentiates physical illness from psychiatric symptom exacerbations; participates in RN triage.
• Provides illness education and referrals to self-management groups.
• Maintains professional relationships with coworkers, clients, and agencies.
• Provides coverage at other agency sites as needed.
• Enters data into EHR and program tracking systems; produces reports.
• Available during clinic hours unless schedule requires community appointments.
• Participates in weekly No-Show No-Prescription clinic rotations via telehealth or in-person.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Access

Electronic Health Record (EHR) systems

Communication skills

Coordination of care

Tools

Electronic Health Record (EHR) system

Job description

The On Call, Registered Nurse (RN)will serve as a liaison between Certified Community Behavioral Health (CCBHC) site and internal and external Primary Care Providers by providing ongoing nursing assessments and coordination of care with other professionals for clients of the CCBHC. The RN may also function as a Qualified Mental Health Professional (QMHP). The RN assures that health metrics are gathered and reviewed for clients of the CCBHC. They will work with the various teams to assure that client's health needs are addressed so as to reduce emergency room usage, hospitalizations, and improve overall client health and wellbeing.

Location: Portland/Beaverton This position will be utilized at multiple locations as needed for nursing coverage within the Medical Services Program.

Pay/Benefits: $44.43-$51.09 hourly pay

Salary Placement Notice:
The posted salary range reflects the compensation potential for this role. Most candidates will be placed between the entry level and midpoint of the range, depending on their experience and qualifications. However, more seasoned professionals with extensive exact or similar experience may be considered for placement toward the higher end of the range. Final salary offers are made in alignment with internal compensation processes in accordance with Oregon Pay Equity laws.

Essential Responsibilities:

• Identifies primary care physicians or assists clients in establishing a primary care provider
• Develops specific methods of communication to ensure medical information is shared across medical providers including prescriptions, diagnosis, and lab work
• Follows up with physicians to ensure communication is achieved within specified timeframes
• Continually coordinates care between the physical and mental health care providers until the client is fully established with a primary care provider
• Communicates and explains the procedures to prepare clients for examinations and treatments
• Provides regular RN assessments including metabolic screenings, blood pressure screenings, and body mass index screenings for enrolled participants receiving psychotropic medications.
• Provides long-acting psychotropic medications (LAIs) via IM injection to clients on an ongoing basis - this includes coordination with clients to schedule appointments, LMPs to request refills/updated orders, and with staff who arrange additional resources to facilitate clients receiving LAIs.
• Provides medication reconciliation for clients receiving oral medications and helps to prepare oral medications for clients who present with higher risk factors.
• Helps monitor general health symptoms, side effects, and differentiates physical illness from exacerbation of psychiatric symptoms - including participation in RN triage of medication concerns across the agency via phone and email system.
• Provides illness education to individuals and families.
• Provides referrals to appropriate self-management support groups
• Establishes and maintains positive and professional working relationships with co-workers, clients, and other agencies
• Provides back up and support to co-workers in providing assistance during medical or mental health emergencies
• Provides coverage at other agency sites as needed and determined by RN supervisor.
• Enters all required data into agency specific electronic health records system and program specific tracking systems, provides regular reports as requested, and continually maintains all data on clients enrolled in the program.
• Is available in the clinic to clients and staff during regular business hours unless Avatar schedule reflects appointments in the community.
• Participates in regular weekly rotation of No-Show Needing Prescription Clinic for clients across the agency via telehealth or in-person appointment to screen clients who have no-showed for their LMP appointments and require prescriptions before they can be rescheduled with their LMP.

Qualifications:

• Registered Nurse license.
• Two or more years of experience working with clients with severe and persistent mental illness strongly preferred.
• Good computer skills including a functional knowledge of Microsoft Outlook, Word, and Access. Ability to master proprietary software including electronic health record system.
• Requires access to car, valid driver's license, proof of current automobile insurance coverage, and verification of safe driving record from DMV.