On-Call Resident Support & Mentoring Specialist

Transformmn; Minneapolis (MN); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Paid Time Off

Job summary

Damascus Way is seeking an On-Call Transformation Support Staff to play a central role in daily service delivery. The position requires high energy, independence, and the ability to manage multiple tasks. You will be the first point of contact for vendors and residents, providing administrative support and coordinating with Transformation Coordinators.

This on-call role offers flexible hours and requires shift rotations. PTO is provided.

Qualifications

• High School Diploma or equivalent required.
• Experience working with people in re-entry and/or recovery.
• Must pass DHS Background study or be set-aside eligible.
• Minimum one-year sobriety from all substances and alcohol.

Responsibilities

• Manage house operations on assigned shifts.
• Provide coaching, mentoring, and spiritual leadership both internally and externally.
• Dispensing medications to residents in a timely manner, logging records of meds.
• Develop working knowledge of housing agreements, service contracts, and billing practices.
• Gain understanding and adhere to facility and program expectations.
• Conduct new resident facility orientation walkthroughs.
• Conduct multiple site and facility walkthroughs on each shift.
• Promptly manage incoming/outgoing email and mailings.
• Monitor and log activity of residents and report any discrepancies.
• Draft incident/termination reports, policies, and conduct verbal and written violations.
• Provide transportation for residents to required appointments as needed.

Skills

People-oriented

Verbal & written communication

Fast-paced adaptability

Internet navigation

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Damascus Way is seeking an On-Call Transformation Support Staff to play a central role in daily service delivery. The position requires high energy, independence, and the ability to manage multiple tasks. You will be the first point of contact for vendors and residents, providing administrative support and coordinating with Transformation Coordinators.

This on-call role offers flexible hours and requires shift rotations. PTO is provided.