On-Call Overnight Room Service Associate

Four Seasons Hotels Ltd; Honolulu (HI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

401k Contribution after 30 days

Family Accommodation at other FourSeAS

Complimentary Dry Cleaning for Uniform

Complimentary Onsite Parking

Complimentary Meals

Job summary

Four Seasons Resort O’ahu at Ko Olina is seeking an On Call Overnight Room Service Server with a passion for excellence and aloha. You will deliver in-room orders, greet guests with vivid menu descriptions, and maintain spotless room service setups in a luxury environment.

Candidates must be fluent in English and have at least 1 year of luxury hospitality experience, plus strong communication and computer skills. Legal US work authorization is required.

Qualifications

• Fluent in English, both verbal and written.
• Experience in a luxury environment preferred.
• Strong communication and computer skills required.

Responsibilities

• Deliver in-room food orders and verify accuracy with kitchen/guest orders.
• Greet guests and describe items with vivid origin, taste, and preparation details; manage tray removal requests.
• Breakdown and set-up of room service tables and stations; maintain side stations.
• Anticipate guest needs, monitor satisfaction, and respond to concerns promptly.
• Close guest checks accurately and settle any voids or complimentary meals.
• Maintain organization and complete overnight task list for AM shift readiness.

Skills

Fluent English (verbal & written)

Luxury environment experience

Communication skills

Computer skills

Service passion

Attention to detail

Legal work authorization in US

Job description

Four Seasons Resort O’ahu at Ko Olina is seeking an On Call Overnight Room Service Server with a passion for excellence and aloha. You will deliver in-room orders, greet guests with vivid menu descriptions, and maintain spotless room service setups in a luxury environment.

Candidates must be fluent in English and have at least 1 year of luxury hospitality experience, plus strong communication and computer skills. Legal US work authorization is required.