On-Call Mitigation Technician – Water Damage Pro

RW Restoration; Seattle (WA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k match

Cell phone reimbursement

On-call bonus / overtime

Job summary

RW Restoration is seeking a Mitigation Technician to respond to emergency water damage claims and perform structural drying and demolition in residential and commercial settings. The role emphasizes excellent customer service, safety, and teamwork with the Mitigation Project Manager.

Responsibilities include on-call mitigation, loading equipment, coordinating on-site activities, and documenting progress with photos and dry logs. The candidate should be able to lift up to 100 lbs and work in PPE.

Qualifications

• High school diploma or GED.
• Valid driver’s license with a clean driving record.
• IICRC certification (WRT) preferred but not required.
• 1–2 years’ experience in water damage restoration.
• Ability to pass a pre-employment background check and drug test.
• Excellent customer service and a positive attitude.

Responsibilities

• Respond to emergency mitigation needs on an on-call basis.
• Perform mitigation/restoration per direction of Mitigation Project Manager.
• Inventory and load vehicle with equipment, products, and supplies.
• May drive a large company box truck to job sites.
• Maintain a clean and organized vehicle and equipment.
• Prepare rooms/areas for work activities and leave sites tidy.
• Communicate openly with crew chiefs and technicians.
• Perform water mitigation, mold remediation, and other restoration tasks as needed.
• Document scopes and dry logs accurately.
• Take project photos and address client concerns with problem-solving.

Skills

Customer service

On-call readiness

Education

High school diploma/GED

Job description

RW Restoration is seeking a Mitigation Technician to respond to emergency water damage claims and perform structural drying and demolition in residential and commercial settings. The role emphasizes excellent customer service, safety, and teamwork with the Mitigation Project Manager.

Responsibilities include on-call mitigation, loading equipment, coordinating on-site activities, and documenting progress with photos and dry logs. The candidate should be able to lift up to 100 lbs and work in PPE.