On-Call Hotel Front Desk Agent

Western States Lodging Management and Development; Lehi (UT); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Competitive pay starting at $15+/hour

Hotel discounts worldwide

Flexible schedule

Job summary

Western States Lodging Management and Development is seeking a Front Desk Agent for its Staybridge Suites in Lehi, Utah. This on-call position offers a flexible schedule and competitive pay starting at $15/hour based on experience. Responsibilities include greeting guests, managing reservations, and ensuring a positive guest experience. Ideal candidates should have a friendly and professional attitude with strong communication skills, and while prior experience is not required, a willingness to learn and reliability for on-call shifts is essential.

Qualifications

• Strong availability and reliability for on-call shifts is essential.
• No prior experience required.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Manage reservations and room assignments.
• Respond to guest questions and resolve concerns.
• Maintain a clean and organized front desk area.
• Deliver a positive and welcoming guest experience.

Skills

Friendly, professional attitude

Strong communication skills

Ability to stay calm in fast-paced environment

Willingness to learn

Job description

Why This Role Stands Out

• On‑call, flexible schedule - ideal for those needing adaptability
• Competitive pay starting at $15+/hour, depending on experience
• Hotel discounts worldwide
• Supportive, team‑focused environment

About Staybridge Suites - Lehi

We take pride in delivering exceptional service and creating a welcoming, comfortable experience for every guest. Our team is known for being upbeat, dependable, and genuinely passionate about hospitality. We foster a workplace that feels like a family while offering the stability of a well‑established brand.

What You’ll Do

As a Front Desk Agent, you are the first impression of our hotel. In this on‑call role, you will step in to support the team during peak times, call‑outs, or scheduling gaps.

Responsibilities

• Greeting guests and assisting with check‑in and check‑out
• Managing reservations and room assignments
• Responding to guest questions and resolving concerns professionally
• Maintaining a clean and organized front desk area
• Delivering a positive and welcoming guest experience every time

What We’re Looking For

• Strong availability and reliability for on‑call shifts is essential
• Friendly, professional, and guest‑focused attitude
• Willingness to learn – no prior experience required
• Ability to stay calm and solution‑oriented in a fast‑paced environment
• Team player with good communication skills

Schedule

This position is primarily on‑call, meaning shifts will vary based on business needs, call‑outs, and coverage gaps. Flexibility is key – this role is perfect for someone who wants as‑needed hours rather than a fixed schedule.