Front Desk Agent

Towneplace-Suites-Layton; Layton (UT); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Marriott hotel discounts

Growth opportunities

Supportive team environment

Job summary

TownePlace Suites Layton is seeking a friendly Part-Time Front Desk Agent to greet guests, manage check-ins and check-outs, and ensure a smooth, welcoming stay.

This role offers evenings, weekends, and holidays as needed, with competitive starting pay of $15+ per hour. Training is provided, and Marriott discounts and growth opportunities await in a team-focused, supportive environment.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude and professional appearance.
• Ability to work evenings, weekends, and holidays.
• Basic computer skills.
• Dependable attendance and strong work ethic.

Responsibilities

• Greeting guests with a warm, professional attitude.
• Managing guest check-ins and check-outs efficiently.
• Answering phone calls and responding to guest inquiries.
• Assisting guests with requests, concerns, and special accommodations.
• Processing reservations and payments accurately.
• Maintaining knowledge of hotel services, amenities, and local attractions.
• Collaborating with other departments to ensure guest satisfaction.
• Providing outstanding customer service throughout every guest interaction.

Skills

Customer service

Communication

Positive attitude

Basic computer skills

Attendance reliability

Job description

Join Our Hospitality Team and Help Create Exceptional Guest Experiences!

TownePlace Suites by Marriott Layton is seeking a friendly, dependable, and customer-focused Part-Time Front Desk Agent to join our team. If you enjoy meeting new people, solving problems, and creating memorable guest experiences, we would love to meet you!

At TownePlace Suites Layton, we pride ourselves on providing a welcoming, home-like atmosphere for our guests and a supportive, family-oriented culture for our team members. Many of our employees have built long-term careers with us because we believe in treating our associates with respect, appreciation, and genuine care.

Compensation & Benefits

Pay: Starting at $15+ per hour, depending on experience

Benefits Include:

• Marriott hotel discounts for you, your friends, and family
• Opportunities for growth and advancement
• Supportive team environment

Schedule

This is a part-time position with a schedule that includes evenings, weekends, and holidays as needed.

What You'll Do

As a Front Desk Agent, you will be the face of our hotel and play a vital role in ensuring every guest enjoys an exceptional stay.

Responsibilities include:

• Greeting guests with a warm, professional, and friendly attitude
• Managing guest check-ins and check-outs efficiently
• Answering phone calls and responding to guest inquiries
• Assisting guests with requests, concerns, and special accommodations
• Processing reservations and payments accurately
• Maintaining knowledge of hotel services, amenities, and local attractions
• Collaborating with other departments to ensure guest satisfaction
• Providing outstanding customer service throughout every guest interaction

Qualifications

Preferred:

• Previous hotel, hospitality, retail, or customer service experience

Required:

• Excellent customer service and communication skills
• Positive attitude and professional appearance
• Ability to work evenings, weekends, and holidays
• Basic computer skills
• Dependable attendance and strong work ethic

No hotel experience? No problem!

We are willing to train the right candidate who has a great attitude and a passion for serving others.

Why Join TownePlace Suites Layton?

We're more than just a hotel-we're a team that genuinely cares about our guests and each other. If you're looking for a rewarding part-time opportunity where you can develop valuable hospitality skills, build relationships, and be part of a positive workplace culture, we'd love to hear from you.