On-Call Garage Operations Supervisor

City of Bloomington, IN; Elkhart (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Bloomington seeks a Parking Garage Supervisor to assist the Parking Garage Manager in daily maintenance, safety, and operations of City-owned garages. You will help supervise staff, schedule work, and monitor operations under all weather conditions.

This role requires at least one year of supervisory experience in a customer-service setting and cash-handling experience. On-call duties and interaction with customers, colleagues, and vendors are common responsibilities.

Qualifications

• Minimum of one year experience in a supervisory role within a customer service-oriented industry or a similar field.
• Work-related experience in financial operations involving cash handling.

Responsibilities

• Assists the Parking Garage Manager in the operation and daily maintenance of City-owned parking garages, including training, scheduling, and performance management of staff.
• Monitors garage utilization, daily and monthly. Ensures monthly and transient entries are set appropriately.
• Troubleshoots equipment problems, including pay station, gate box, card access, roll gate, and ticket spitters. Engages appropriate vendors for repairs, as needed.
• Daily, inspects cleanliness and condition of parking garages, including stairs, lobbies, and garage decks.
• Ensures that all standard operating procedures are followed for the parking garages.
• Communicates with fellow staff, customers, supervisors, and vendors, and promotes good relations within the department and with the general public.

Skills

Supervisory experience

Customer service

Cash handling

Job description

The City of Bloomington seeks a Parking Garage Supervisor to assist the Parking Garage Manager in daily maintenance, safety, and operations of City-owned garages. You will help supervise staff, schedule work, and monitor operations under all weather conditions.

This role requires at least one year of supervisory experience in a customer-service setting and cash-handling experience. On-call duties and interaction with customers, colleagues, and vendors are common responsibilities.