On Call Events Server

The Ned & Ned's Club; Washington; On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Salary up to $12/hour + gratuity

Medical, Dental, Vision, Life, STD, &L

Complimentary meals during shifts

401k matching

Paid time off

Employee assistance program

Staff hotel/dining discounts

Learning and development programs

Job summary

The Ned and Ned’s Club is seeking an On Call Events Server in Washington, DC to provide warm, guest-focused service for weddings, meetings, and private events in our renowned venues.

You will work under the Events Operations leadership, help set up and teardown spaces, and answer guest questions about menus and venue spaces while maintaining a safe, welcoming environment.

Qualifications

• Provide outstanding hospitality tailored to guests and events.
• Answer guests' queries with knowledge of menus and space.
• Adapt service to wedding, corporate, or private events.

Responsibilities

• Set up and tear down each event from start to finish.
• Assist with linen, glassware, and silver between events.
• Maintain a safe and clean environment for guests and staff.
• Support agency teams and coordinate guest experiences.
• Flex shifts including evenings, nights, weekends, and holidays.

Skills

Guest service

Hospitality mindset

Team support

Flexible schedule

Memorization of menus

Job description

On Call Event Servers at Ned’s Club are the smiling faces looking after the guests on our 9th floor in our gorgeous events space. Each event we host is different, so you’ll be delivering the perfectly tailored service for your guests - whether that’s a wedding, a business meeting, a corporate celebration, or anything in between.

Do you want to join one of the best places to work in hospitality?

What’s the role?

On Call Events Server

Who We Are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Property…

Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-story building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces. The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

Reporting into the Events Operations leadership team and as the friendly face of the Event experience you will:

• Provide outstanding hospitality to our guests, tailoring your service to deliver the exceptional experiences that The Ned is known for
• Using your unrivalled knowledge of our menus and space, you’ll answer all guests queries and assist during their event
• Set up and tear down each event from start to finish, taking care of our one of a kind space
• Deliver the level of service and standards that our event guests anticipate and expect
• Our events spaces often need flipping quickly between events, so you may need to assist the team with preparing linen, glassware, silver etc for upcoming events
• Maintain a safe and clean environment, protecting our guests, your teammates, and our agency helpers from any possible harm
• Our events space can be busy Monday to Sunday and has late finishing times, so a degree of flexibility is preferred as shifts will vary

What you can bring to the role:

• You’ll have a fantastic personality, engaging with our events guests to give them an exceptional service
• A big part of this job is supporting our agency support teams, so a welcoming personality and ability to guide others is essential
• Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus
• We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar
• Able to stand for long periods of time
• Ability to lift, pull, push a minimum of 35 pounds
• Can work a flexible schedule to include evenings, nights, weekends and holidays

What The Ned can give you:

• Salary of up to $12.00/hour plus gratuity
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Complimentary meals in our friendly team restaurant when the Club opens
• Exciting learning and development programs to help progress your career
• Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
• Paid time off
• 401k matching
• Employee assistance program - advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to work in the US to be considered for this role.