On-Call Direct Care Staff

Seattle YMCA; Seattle, Northern (WA, KY); Hybrid; USD 3,375,000 - 3,788,000; Part time

Benefits offered by this job

YMCA membership

Health insurance (Medical, Dental, VIs

Retirement with employer contributions

Mental health resources

Paid time off (PTO)

Discounts on YMCA programs

Job summary

Seattle YMCA is seeking an On-Call Direct Care Staff member to supervise youth and young adults (16–18) in a trauma-informed, developmentally appropriate program. The role is on-site at Northgate and includes flexible day, swing and overnight shifts with a strong emphasis on safety and supportive housing transitions.

The position offers benefits; entry range is competitive hourly pay with opportunities for growth within the YMCA of Greater Seattle’s Social Impact Center Y.

Qualifications

• Must have a high school diploma or GED.
• Minimum one year of experience with teens/young adults in related fields.
• Must be 21+ or as allowed by internship rules with supervision.
• First Aid and CPR certification must be current or completed within 30 days.
• HIV blood borne pathogens training must be current or completed within 30 days.

Responsibilities

• Provide trauma-informed supervision for youth and young adults during shifts.
• Coordinate with director and case managers to support individualized plans.
• Complete organizational and administrative program tasks.
• Participate in supervision sessions and collaborate with staff to ensure quality care.
• Maintain a safe, respectful living environment for residents.
• Demonstrate de-escalation skills in stressful situations.
• Build therapeutic relationships with residents individually and as a group.
• Encourage engagement across education, health, community activities and life skills.
• Support daily routines including meals, chores, laundry and medication management.
• Oversee safety and cleanliness of the program and submit maintenance requests as needed.
• Accompany residents to appointments and community outings.
• Maintain accurate shift logs and incident reports in databases.
• Collaborate with staff and community partners to plan activities.
• Perform other duties as assigned.

Skills

Trauma-informed supervision

Youth development

De-escalation skills

Team collaboration

Documentation & logs

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The On‑Call Direct Care Staff position is a great opportunity to join a dynamic team providing 24-hour shift supervision for youth and young adults, ages 16-18, in an Adolescent Transitional Living Program. In partnership with DCYF, this exciting new program will serve up to 5 young people at any one time and will focus on providing daily supervision, individualized support, age‑appropriate interventions, developmentally appropriate and culturally responsive independent living skills activities, and preparation for independent housing with a trauma informed and empowering approach. This position is on site at our Northgate housing location. This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Position Type/Expected Hours of Work

This position is on‑call, part time, and will sign up to fill open shifts. Schedule (hours will vary):

Day and Swing shifts are Monday through Sunday with varying hours: generally 8am‑4pm or 4pm‑midnight.

Overnight shifts are Monday through Sunday with varying hours: generally midnight‑8am. *This is an awake overnight shift that requires you to be awake and alert for the entirety of the shift.

What you’ll get from working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part‑time staff, 50% for full‑time staff

* Some benefits only available to full‑time staff

Hiring Range

Hiring Range: $24.50 – 27.50/hourly.

Responsibilities

1. Provides supervision that is trauma informed and relationship based for children, youth, and young adults placed in these programs. This includes safety checks completed at regular intervals throughout the entirety of the shift.
2. Coordinates with the director and case managers to support each resident’s individualized, developmentally appropriate, strengths-based service plans.
3. Completes critical organizational and administrative program tasks.
4. Participates in supportive group and individual supervision sessions with supervisor and team. Engages in teamwork regularly and works together with colleagues to ensure quality care of residents.
5. Maintains a safe, respectful and appropriate living environment for all residents.
6. Demonstrates de-escalation skills in stressful situations, using preventative behavior management skills whenever possible.
7. Builds therapeutic relationships with the residents, both as individuals as well as tending to the group milieu.
8. Promotes engagement in various domains of a resident’s life, including but not limited to their child welfare involvement, medical and mental health needs, education, community and cultural values, recreational opportunities, life skills, and family time.
9. Supports the day-to‑day routines of the house such as meal preparation, supervising residents as they complete daily chores and activities of daily living, household laundry, medication management, and group activities.
10. Oversee the safety and cleanliness of the program. Perform regularly assigned cleaning tasks and submit maintenance requests as needed.
11. Accompanies residents to individual appointments and as a group for community outings.
12. Completes critical organizational and administrative program tasks.
13. Teams effectively and collaboratively with other staff and/or community partners to plan and facilitate activities.
14. Maintains clear, professional, timely shift logs, participant contact notes, incident reports and other documentation in designated databases.
15. Other duties as assigned.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.

Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Qualifications

1. Must have high school diploma/GED/HSEC
2. Minimum one year of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti‑poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
3. Must be 21 yrs. of age (unless between 18 and 21yrs and enrolled in an internship, as well as be supervised by a staff 21yrs of age or older.)
4. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
5. Strong youth engagement and relationship‑building skills.
6. Strong verbal and written communication skills.
7. Basic computer skills and working knowledge of Microsoft Office.
8. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
9. Current state approved First Aid and CPR certification.*
10. Current approved HIV blood borne pathogens training.*

*indicates it must be completed within 30 days of being hired.

Preferred Qualifications

• Associates or Bachelor’s degree
• Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English may be helpful.

Authorized Driver Requirement

This role transports clients as an "authorized driver" for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are Required. Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:

YGS Driving Record Standards

Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:

• Speeding
• Improper Lane Change
• Failure to Yield in Right-of-Way
• Failure to Obey Traffic Signal
• Failure to obey Traffic Sign

Within the last five (5) years: No Major Violations which include, but are not limited to, the following:

• DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test
• Driving with an open container of alcohol
• Reckless Driving
• Hit and Run – property damage only (Incidents involving injury fall under Permanent Disqualification)
• Racing
• Driving with a suspended/revoked license/insurance
• Speeding over 20 mph
• Fleeing and/or eluding police
• Any other felony driving conviction(s)

Driving records that result in Permanent disqualification from driving duties:

• More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.
• More than 3 Driving with a suspended/revoked license
• Hit and Run resulting in bodily injury or death
• Manslaughter/felony death by motor vehicle

*Due to state‑specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.

*The YMCA of Greater Seattle will conduct individualized assessments of applicant criminal histories

You’ll be a great fit for the Seattle Y if you:

• Thrive on working in a collaborative environment.
• Are very adaptable.
• Have high ownership and strong work ethic.
• Are a great problem solver who can think on your feet.
• Truly enjoy being of service to people.
• Like being part of a team that cares about one another as people and enjoy working together.
• Want to know that the work you do contributes to building a better, stronger community for all.

OUR MISSION

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES

• Respect
• Responsibility
• Honesty
• Caring
• Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace.

We participate in the Federal E-Verify system.

All job offers are contingent on the results of a background check.

If you need assistance of any kind with the application process, reach out to [e-mail].