On-Call Customer Experience Officer & Receptionist (Part-Time)

Land-Title-Guarantee-Company; Denver (CO); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Traditional and Roth 401K with company

Employee Assistance Program (EAP)

Job summary

Land Title Guarantee Company is seeking an On-Call or Part-Time Customer Experience Officer / Receptionist in Denver, CO. The role supports the customer closing experience, handles order entry, file setup, and basic processing.

You may be scheduled as needed and will float to multiple Land Title offices in the North Metro area. Key duties include answering inquiries, coordinating daily closing activities, and providing clerical support.

Qualifications

• High School diploma or equivalent required.
• Customer service experience strongly preferred.
• Proficiency with E-mail, Microsoft Office Suite, Google Suite and the internet.

Responsibilities

• Models and holds others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization.
• Answer customer inquiries in a timely and accurate manner.
• Coordinate daily closing activities including closing room schedules, calendars, meetings and events.
• Process incoming customer orders by following work procedures for New Order Entry.
• Compile personal profile information of sellers, buyer, and borrowers in customer management software.
• Assist in creation, preparation and distribution of reports in support of the organization.
• Compile data for over/short report and escheating.
• Provide administrative assistance with document distribution, typing reports and memos, maintaining computer-based and paper files, order and maintenance of office supplies, and performing other clerical tasks.
• Other related duties as assigned.

Skills

Customer service

Communication

Organization

MS Office

Education

High school diploma or equivalent

Job description

Land Title Guarantee Company is seeking an On-Call or Part-Time Customer Experience Officer / Receptionist in Denver, CO. The role supports the customer closing experience, handles order entry, file setup, and basic processing.

You may be scheduled as needed and will float to multiple Land Title offices in the North Metro area. Key duties include answering inquiries, coordinating daily closing activities, and providing clerical support.