On-Call Concierge – Senior Living & Guest Services

Discovery Commons San Ramon; San Ramon (CA); Vor Ort; USD 22.000 - 30.000; Teilzeit

Benefits dieser Stelle

Competitive wages

Access to wages before payday

Health, dental, vision, life and short

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Zusammenfassung

Integral Senior Living (ISL) is seeking an On-Call Concierge to greet guests, residents, and staff, manage external and internal calls, and relay messages with clear information. The role requires flexible availability for days, nights, and holidays as needed.

Responsibilities include answering phones, greeting visitors, coordinating messages, and supporting marketing with brochures and scheduling. The position emphasizes friendly service, organization, and adherence to policies across shifts.

Qualifikationen

• One to three years customer service experience or training.
• High school diploma or GED preferred.

Aufgaben

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Kenntnisse

Customer service

Reception duties

Telephone answering

Ausbildung

High school diploma or GED

Jobbeschreibung

Integral Senior Living (ISL) is seeking an On-Call Concierge to greet guests, residents, and staff, manage external and internal calls, and relay messages with clear information. The role requires flexible availability for days, nights, and holidays as needed.

Responsibilities include answering phones, greeting visitors, coordinating messages, and supporting marketing with brochures and scheduling. The position emphasizes friendly service, organization, and adherence to policies across shifts.