On-Call Community Support Advocate — Seattle

Catholic Community Services; Seattle (WA); On-site; USD 33,000 - 35,000; Part time

Job summary

Catholic Community Services is seeking an on-call Community Support Specialist in Seattle on-site. You will help greet visitors, answer phones, provide information, and support program operations while ensuring safety and order in the building.

Responsibilities include administrative tasks, coordinating room bookings and events, and assisting staff with referrals and crisis response as needed. This role requires flexible scheduling and a customer-focused mindset.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Ability to prioritize competing activities and stay organized.
• Strong communication and interpersonal skills across diverse populations.

Responsibilities

• Maintain a welcoming, safe environment for staff and visitors.
• Answer phones, route calls, and manage general delivery emails.
• Provide information and referral to community resources and assist with administrative tasks.
• Assist with events and room reservations; support building operations and safety.

Skills

Customer service

Communication

Organizational skills

Multicultural awareness

Tools

Microsoft Office

Job description

Catholic Community Services is seeking an on-call Community Support Specialist in Seattle on-site. You will help greet visitors, answer phones, provide information, and support program operations while ensuring safety and order in the building.

Responsibilities include administrative tasks, coordinating room bookings and events, and assisting staff with referrals and crisis response as needed. This role requires flexible scheduling and a customer-focused mindset.