Engagement Specialist I: Client Advocacy & Crisis Support

Catholic Community Services; Seattle (WA); On-site; USD 26,083 - 37,148; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)

Generous paid time off

Job summary

Catholic Community Services is hiring an Engagement Specialist I in Seattle. This role involves providing crisis intervention and advocacy for clients under their shelter programs. Responsibilities include client intake, maintaining records, and supervising volunteers. Candidates should have experience in social services, a commitment to cultural competence, and the ability to manage client interactions effectively. The position offers pay at $22.95 per hour and a competitive benefits package including medical, dental, and generous paid time off.

Qualifications

• One year experience working in a social service or customer service role.
• Knowledge of mental illness and crisis intervention.
• Ability to work in a culturally diverse environment.

Responsibilities

• Provide crisis intervention and advocacy to clients.
• Conduct client intake and maintain accurate records.
• Supervise volunteers and assist with client programming.

Skills

Crisis intervention

Knowledge of mental health and substance use

Customer service

Ability to work independently

Cultural competence

Education

Experience or knowledge of mental illness or substance use

One year experience in social service

Tools

Microsoft Office

Job description

Catholic Community Services is hiring an Engagement Specialist I in Seattle. This role involves providing crisis intervention and advocacy for clients under their shelter programs. Responsibilities include client intake, maintaining records, and supervising volunteers. Candidates should have experience in social services, a commitment to cultural competence, and the ability to manage client interactions effectively. The position offers pay at $22.95 per hour and a competitive benefits package including medical, dental, and generous paid time off.