On-Call Catering Staff

Roanoke-College; Salem (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Roanoke College is seeking an On-Call Catering Staff member to support catering operations, including setup, service, and cleanup for events. The role requires a professional appearance, strong guest interaction, and flexibility as event volumes vary weekly.

Responsibilities include safety and sanitation compliance, equipment maintenance, and timely delivery. Certifications (ServSafe, TIPS) and alcohol handling are required or obtainable within 6 months.

Qualifications

• Ability to read, write, and speak English effectively.
• Must complete required training (in-person or online).
• Proficient with computer hardware and software; Outlook, Excel, Word; timeclock.
• Strong communication and interpersonal skills.
• Experience in catering or customer service preferred.

Responsibilities

• Positively represent Roanoke College to guests and team members.
• Apply and enforce workplace safety and sanitation standards as instructed by VDH and Dining.
• Set up, service, and clean catering events; manage equipment.
• Flexible scheduling to accommodate event volumes and requirements.
• Open, dispense, transport, and inventory alcohol; follow ABC policies.
• Complete event documentation and post-event cleanup.
• Collaborate with supervisor to ensure event requirements are met.

Skills

English proficiency

Training completion

MS Office

Interpersonal skills

Catering experience

Education

ServSafe certification preferred

Tools

Timeclock system

Outlook

Job description

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

The On-Call Catering Staff position primarily supports catering operations with the service of catered events and ensures food and beverages are presented in a safe and attractive manner. This position may perform various tasks associated with events, including setup, service, and clean-up. The On-Call Catering Staff will frequently perform event set-ups, drop-offs, and service. Scheduling for this position is dependent on demand from event volumes, and hours are not consistent from week-to-week. To thrive in this role, a candidate would have the ability to interact with the public, present a professional appearance in a service setting, and have the availability to be flexible on scheduling.

Key Responsibilities:

• Positively represent Roanoke College, treating all guests and team members with courtesy and respect.
• Apply and enforce workplace safety and sanitation standards as instructed by VDH and Dining.
• Cleaning & maintaining equipment for stewardship and safe operation.
• Serves as a representative of Roanoke College, displaying courtesy, tact and respect in all interactions with our students, member of the RC community and with the general public.
• Works closely with supervisor to ensure that all requirements of an event are met.
• Follows proper methods of safety and sanitation as instructed by the VDH and Dining Services.
• Follows policies established by the Virginia Alcoholic Beverage Control Authority
• Responsible for assisting with advance setup and special details of catered events.
• Shares responsibility for the cleanliness and order of catering work and storage areas and vehicles.
• Alcohol service, including: opening, dispensing, transporting, and inventorying spirits, beer, and wine.
• Responsible for the timely delivery and clean-up of catered events.
• Responsible for the care and the return of all equipment after each event.
• Work a flexible schedule in accordance with the schedule of events.
• Upon completion of an event, notes final information on the event form.
• Follows and enforces policy and procedures as established by Dining Service management.
• Perform other required duties as assigned.

Education, Experience, Skills, and Abilities:

• Ability to communicate-- read, write, and speak-- effectively in English.
• Must be able to complete required training, which may be offered in-person or online.
• Ability to work with computer hardware and software, Microsoft Office productivity suite (Outlook, Excel, Word); able to receive, read, and respond to emails; and use a timeclock.
• Strong communication and interpersonal relationship skills.
• Preferred Experience in catering, foodservice, or other industry which requires customer service and commitment to hospitality.

Special Conditions of Employment:

• Satisfactory conviction history background check.
• Have current certification or be able to pass ServSafe Manager and Food Allergy Research & Education (FARE) certification exams within 6 months of employment and renew as needed.
• Dining services staff are considered essential personnel. In the event of a university closure, modification, or suspension due to weather or other emergency conditions, this position is expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed to accommodate operational needs.
• Required: Legally able to open, dispense, and transport alcoholic beverages.
• Required: ServSafe Certified Food Handler certificate (or obtain certificate within 6 months).
• Required: TIPS (or other safe alcohol training) Certified (or become Certified within 6 months).