On-Call Banquet Server - Elegant Guest Service Specialist

TPG Hotels and Resorts; Atlanta (GA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

TPG Hotels and Resorts in Atlanta, GA seeks a dependable banquet server to deliver exceptional guest experiences during events. You will set up banquet rooms, assist with service, and maintain cleanliness and organization throughout events.

Responsibilities include serving plated meals, buffets, and beverages, clearing and resetting tables, and collaborating with the Banquet Manager and kitchen staff. A minimum of 1 year in banquet/food-service is required, with strong customer service skills.

Qualifications

• Minimum of 1 year of previous banquet, catering, restaurant, hotel, or food-service experience.
• Previous hotel banquet experience is preferred.
• Strong customer-service and communication skills.
• Ability to work effectively as part of a team.
• Ability to remain professional and composed in a fast-paced environment.

Responsibilities

• Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Provide prompt, courteous, and professional food and beverage service to guests.
• Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.
• Clear and reset tables throughout events while minimizing disruption to guests.
• Maintain cleanliness and organization of banquet areas, service stations, and equipment.
• Assist with banquet room breakdown and cleanup following events.
• Communicate effectively with the Banquet Manager, kitchen staff, and other team members.
• Respond to guest requests and questions in a professional and helpful manner.
• Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.
• Handle china, glassware, silverware, and banquet equipment carefully.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication skills

Teamwork

Job description

TPG Hotels and Resorts in Atlanta, GA seeks a dependable banquet server to deliver exceptional guest experiences during events. You will set up banquet rooms, assist with service, and maintain cleanliness and organization throughout events.

Responsibilities include serving plated meals, buffets, and beverages, clearing and resetting tables, and collaborating with the Banquet Manager and kitchen staff. A minimum of 1 year in banquet/food-service is required, with strong customer service skills.